Creeping working hours: Ask the expert

Creeping working hours: Ask the expert

Although you have agreed a new role on reduced hours due to the reorganisation, clearly this has not been tried and tested. I note that the role carries with it the standard stipulation that you may have to work additional hours as necessary. 

However, this is really a statement which is more applicable to those working full time hours since you will, as you say, have less flexibility in the first place. I suggest that you try and have a friendly conversation with your new manager and indicate that although you appreciate that there is a clause stating that you might have to work longer on occasion, you are agreeing to the reduced hours role so that you can have a better work/life balance having had a baby. You therefore are concerned that you will not have a huge amount of flexibility in that regard and do not want to start off on the wrong foot. 

Hopefully the manager will tell you not to worry and that on the whole the expectation is simply 30 hours and a little more on occasion in very busy periods. You should say that you are a little concerned that it may lead to more hours being needed for the role and ask your manager whether you and your manager could have regular monthly meetings at the beginning of taking on the role so that you can report back on how the role is going and whether or not you have a frequent requirement to work longer hours. I find that the more communication that takes place at an early stage, the better the working relationship is likely to be.

If you do continue to have concerns, then although there is no set amount over the 30 hours that would legally mean that it is unreasonable, if you are regularly being asked to work in excess of 35 hours a week rather than 30 then I would raise this first informally and, if you are not being heard properly, as a grievance. If you continue to be treated unfairly then this could go to the relationship of trust and confidence between you and the employer entitling you to resign and claim constructive dismissal, but hopefully it will not come to this and that the monitoring and regular meetings will be enough to keep matters under control.

Laura Livingstone is an employment lawyer for
Davenport Lyons in London.

Whilst every care has been taken in compiling this answer, WorkingMums cannot be held responsible for any errors or omissions. This information is not intended to be a substitute for specific legal advice.

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hi there. I am currently in your position a few months down the line. I am consistently being asked to work 20% more than my contracted hours and on some occasions 50% more which I just cannot manage due to lack of childcare. I have had repeated chats with my line manager who has told me that as it is in my contract to be flexible then I must work these extra hours, but surely this is not correct.

Anonymous | Report this comment

This is a tricky one ... I have worked in HR for many years and see both sides of the story. I think some degree of flexibility by all employees (whether part or full time) is important, and it's good as a manager to know your team are commited and prepared to go the extra mile when necessary. On the other hand, its not right to routinely expect someone to work over their contracted hours. I think there are some practical things you can do to quietly re-inforce your working hours, such as be really clear about things like taking calls, or checking mail when you are not at work. Simply turning the phone off, and clarifying that you are not available to check mails can often result in urgent issues either waiting, or being sorted in another way. If there is a really critical piece of work that needs to be done urgently, then there may be exceptional circumstances when you might chose to do it, but ask for a little flex back eg coming in late or leaving early on another day. I do think that long term, if you want to stay working in a company it's better to try to work out a positive, pragmatic way forwards that gives a win win to both sides, rather than ending up in a grievance procedure, which is a lose:lose. Maybe you can think of a creative way to re-design your job role, or see opportunities to move to a role that would be easier to do in the allotted time ... how about getting the company to consider a job share?
www.mum-life-balance.com

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