Help and assistance

Some of our most commonly asked questions are listed below.  If you cannot find an answer to your query then please contact us.

How much is an advert and how long is it up for?

We find employers of all sizes quality candidates who are experienced and motivated - ensuring they fit straight into a company. We advertise widely to attract the right candidates to the site. You can post your advert on Workingmums.co.uk, which attracts over 150,000 unique jobseekers per month, for £149 + vat. Your advert is live on Workingmums.co.uk for 4 weeks. The advert is listed in the jobs section and emailed to relevant candidates. We also post your opportunity on active social media sites, including Twitter that has over 5,000 followers. We will notify you when the job will expire.

How do I make changes to my existing advert?

If you need to make minor changes to an existing advert please email these changes to support@workingmums.co.uk. The job title can not be changed. If the advert copy requires major changes the job will need to be reposted. For any questions on advert changes please email support@workingmums.co.uk

How do I get copy from an old advert?

Please login into your account, go to Account Details and Expired jobs - link: http://www.workingmums.co.uk/employers/my-account/. You can then select the relevant advert and select Repost, you will then be able to make amendments to the advert at the next stage.

I have lost my log in details

Please go to the login page (click here) and put in the email address you used to set up the account and select Forgotten Password. This will then be sent to your inbox. If you do not remember the email address that was used, contact us with your company name and full name.

I am having problems making payment

Please contact us and will be able to help you.
 

I have found a candidate in the candidate database that I would like to contact, how do I do this?

This is a paid for service, please contact us and we will provide further details.

How can I make sure I attract the right candidates?

Know who you are looking for. To save you time and to make sure the right candidate does not slip through the net, be clear who you are looking for and communicate this effectively in your advert. This will ensure you only get applications from the right candidates.
 
Keep it real. Don’t over exaggerate and don’t say something that’s incorrect - employers or jobs that sound too good to be true are likely to attract the wrong candidates.  But do shout about things that make your company stand out. For example, is the culture of your business friendly, progressive and/or fun, are you passionate about becoming a leader in your field (or are you already one?), do you invest heavily in your employees and their development?

Think about all the positives of working with you. Make the candidate passionate about wanting to work for youHow to write a good job advert

Give potential candidates the information they are looking for and in a format they can digest. They will want to know what the job is (responsibilities), where it’s located, the hours you require them to work (full time or part time), what skills and experience are needed and the benefits to them including salary. Also, they will want to know the closing date and how to apply for the role. Also give a brief overview of your company so candidates know what kind of company they are applying to work for.

Make sure the information is relevant, easy to read and informative - use bullet points and short sentences so information can be easily digested. Take out words that don’t need to be there. Make sure you head the advert with a relevant job title – this is what they will be looking for.

Be clear on the benefits. Make sure you make the benefits of working with you really clear, and make sure these are relevant to who you are trying to attract.

Examples benefits may include: Salary, Bonuses, Flexible working, Career progression, Rewarding aspects to the position, Some home working possible, Holiday entitlement, Pension.

Optimise your advert. Your advert will automatically get exposed to search engine spyders by featuring on our site, but you can also boost the traffic to your job advert by using keywords/phrases in your advert that candidates would type into a search engine. Put yourself in candidates' shoes and imagine which words they would use for their job search. Make sure you use a meaningful job title as these terms are frequently searched for by candidates and repeat the title in the body text.

Flexible working. There are many different types of role that come under the ‘flexible working’ umbrella. These roles include flexitime, homeworking, term-time working, structured time off in lieu, compressed hours, part-time working, annualised hours, job share and staggered hours.

Employees are more likely to travel for a full-time job. For part-time jobs it is best to be very clear on the job location. This will reduce the number of withdrawn applications.

Sectors. Select more than one sector as it will help you narrow your search, making your advert more targeted. For example: if you have a marketing job and you are an engineering company, select Engineering and Marketing from the sector list