Senior Regulatory and Risk Product Manager – High Value Payments and Clearing

HSBC who we are

With over 7,200 offices in 85 countries, we are the leading international bank, delivering services and products to around 89 million customers worldwide. We combine extraordinary global reach with in-depth, hands-on local knowledge. That means we can provide people from different cultures and walks of life with the financial support they need. The support that helps them live the life they want.

A world of opportunity

HSBC is a global platform for careers. We currently employ well over 300,000 people around the world. Given the breadth and depth of our organisation, you can choose from thousands of different roles within our four main businesses: Retail Banking & Wealth Management , Commercial Banking , Global Banking & Markets and Private Banking.

There are also opportunities in vital support functions such as Audit, Communications, Credit, Finance, HR, IT, Legal, Marketing and Risk. Whatever your role, wherever you are based, you will be part of a trusted global brand with strong foundations and exciting ambitions for the future.

Senior Regulatory and Risk Product Manager – High Value Payments and Clearing

The role of the Senior Product Manager is:

1) BOE/FCA/OCC responses to ongoing requests such as volumes and values, contingency planning et al

2) Internal compliance activities like 6th Filter reporting, KYC renewal support, getting set up for CDD with PCM support required, Compliance support for AML monitoring

3) Coordination and follow up for activities that span across the team, like liaising with Finance, change mngt, dashboards and global alignment and coordination.

4) Awareness and knowledge of regulatory developments and potentially influence them

Your responsibilities will include:

* A key challenge of any Product Manager is too remain focused on the key components of the role of a Product Manager that add value and not be drawn into day-to-day operational issues.

* The key challenge of this role is to establish an expertise and keep up with industry/regulatory changes

* The role holder will work with local management and regional product teams to provide input and data that meet the needs of the target market customer base, regulators and support the implementation of regional and global guidelines to provide a consistent international PCM proposition.

* Payments and Cash Management is a rapidly changing environment which is driven by regulation. The Product Manager needs to keep abreast of industry developments and the external market.

* The role of Product Management sits at the centre of the end-to-end customer/product proposition from relationship management through specialist sales to customer service and operations. As a result, a number of areas outside of the Product Manager’s direct area of responsibility influence the delivery of the proposition. A key challenge of the Product Management function is, therefore, to coordinate all parties effectively so as to ensure a satisfied customer.

* They will be responsible for input in the future strategy of the product with due regard to regulatory pressures (BASEL III) and competition from new entrants.

* The Jobholder will be expected to work independently on projects and initiatives and with functional steering globally and alignment regionally.

Rewards

We promise to make sure you get the recognition and rewards you deserve. In addition to excellent training and development opportunities, you will enjoy tailored benefits, which may include:

* Defined Contribution Pension Scheme

* Car Allowance

* Group Income Protection

* Health Assessment with Bupa

* Healthcare Plan with Bupa

* Life Assurance

* Partner & Dependents Benefit

Please click Apply to find out more and apply for this role.

Skills: product manager, high value payments, clearing, regulation, compliance
Start date: 08/7/2013,

Management Information (MI) and Planning Manager

HSBC who we are

With over 7,200 offices in 85 countries, we are the leading international bank, delivering services and products to around 89 million customers worldwide. We combine extraordinary global reach with in-depth, hands-on local knowledge. That means we can provide people from different cultures and walks of life with the financial support they need. The support that helps them live the life they want.

A world of opportunity

HSBC is a global platform for careers. We currently employ well over 300,000 people around the world. Given the breadth and depth of our organisation, you can choose from thousands of different roles within our four main businesses: Retail Banking & Wealth Management, Commercial Banking, Global Banking & Markets and Private Banking.

There are also opportunities in vital support functions such as Audit, Communications, Credit, Finance, HR, IT, Legal, Marketing and Risk. Whatever your role, wherever you are based, you will be part of a trusted global brand with strong foundations and exciting ambitions for the future.

Management Information (MI) and Planning Manager

* Identifying the ‘key data’ required to run the European Risk function and the data issues inhibiting it from operating efficiently

* Developing a roadmap to implement the HSBC and Global Risk data strategy in the European Risk function, incorporating both tactical and strategic initiatives

* Interpreting and implementing region-specific data policies, standards and frameworks in line with best practice, liaising with data experts across the organisation to do so

* Ensuring implementation of, and compliance with, the specific data policies, standards and frameworks

* Sponsoring and leading the execution of the overall data management programme for Europe Risk as the Executive Sponsor

* Producing high quality, timely, regular MI to meet the needs of internal and external stakeholders, liaising with stakeholders to understand and document precise requirements

Rewards

We promise to make sure you get the recognition and rewards you deserve. In addition to excellent training and development opportunities, you will enjoy tailored benefits, which may include:

* Defined Contribution Pension Scheme

* Car Allowance

* Group Income Protection

* Health Assessment with Bupa

* Healthcare Plan with Bupa

* Life Assurance

* Partner & Dependents Benefit

Please click Apply to find out more and apply for this role.

Skills: Credit Risk, review manager, risk manager, data management, risk reporting
Start date: ASAP,

Overall Job Purpose

Woolwich Mortgage Advisor - CeMAP qualified

We have opportunities in this role in London.

The ideal home for mortgage experts

We offer a wide range of highly competitive mortgages under the famous and trusted Woolwich brand. And the quality of careers we offer is just as high. Join our team and you'll help customers from all walks of life find the right mortgage solution with a minimum of fuss - whether they're buying for the first time, looking for their next step on the property ladder or investing in the property market.

What you'll give our customers

As a Mortgage Advisor, you'll be responsible for every aspect of the mortgage process - advising customers on the right mortgage product, processing the transaction and resolving any issues along the way. Depending on the customer's needs, you'll also offer related products such as life insurance, mortgage protection and home insurance. And you'll do all this to both the latest compliance requirements and our own rigorous standards of quality and customer care. Importantly, you won't work in isolation. Our retail revolution is based on treating every customer's finances as a whole, so you'll work hand-in-hand with branch teams to provide a seamless, integrated banking service.

What you'll get in return

Help our customers get the best that Barclays has to offer, and you'll get the same in return. We're not just talking about valuable benefits like great bonus potential, private healthcare, childcare savings, and a huge range of employee discounts. You'll also enjoy a unique company spirit that believes in giving people the freedom to do a great job today, and the support to reach their biggest ambitions in the future.

What you'll need

The success of everyone at Barclays is measured by their ability to put our customers at the centre of their day. To do that in this role, you'll need to be fully CeMAP qualified with Registered Mortgage Advisor status and proven experience in a similar role. Naturally, we'll also expect an in-depth knowledge of mortgage and related products, as well as the relevant regulations and legislation. And, while we'll give you all the freedom, tools and support you need to succeed, your success will ultimately be down to you. So, a healthy measure of self-motivation, influencing skills and passion for doing the right thing for customers will prove invaluable.

We'll judge you on your ability and nothing else.

Careers built around customers.

On the move? Download our jobs app 'Barclays Jobs'

We want to change the way we speak to our high street customers. We want to make things simpler and clearer, and we're aiming to lead the industry for helpfulness and service. Which is why we'll need you to make a real connection with customers - listening to their needs, exploring their aspirations, and explaining exactly how we can help. You'll promote and sell everything from mortgages and loans to savings opportunities too.

Our teams describe working in a branch as being fast-paced and fun – a great place to come to work. You’ll be part of this close-knit team, supporting each other to impress every customer, every day. In return for meeting your targets and helping us do things differently, you can be sure to enjoy first-class training and to grow with our business.

This is an on-call contract, offering flexible cover to branches in location/area. You’ll be guaranteed and paid for at least one hour per month/12 hours per year. Additional hours will vary according to branch requirements and will most likely be a mix of pre-arranged and short-notice cover, so flexibility around hours and location is essential.

Skills: Not Specified
Start date: Not Specified,

We want to change the way we speak to our high street customers. We want to make things simpler and clearer, and we're aiming to lead the industry for helpfulness and service. Which is why we'll need you to make a real connection with customers - listening to their needs, exploring their aspirations, and explaining exactly how we can help. You'll promote and sell everything from mortgages and loans to savings opportunities too.

Our teams describe working in a branch as being fast-paced and fun – a great place to come to work. You’ll be part of this close-knit team, supporting each other to impress every customer, every day. In return for meeting your targets and helping us do things differently, you can be sure to enjoy first-class training and to grow with our business.

SAS Analyst - Modelling

HSBC who we are

With over 7,200 offices in 85 countries, we are the leading international bank, delivering services and products to around 89 million customers worldwide. We combine extraordinary global reach with in-depth, hands-on local knowledge. That means we can provide people from different cultures and walks of life with the financial support they need. The support that helps them live the life they want.

A world of opportunity

HSBC is a global platform for careers. We currently employ well over 300,000 people around the world. Given the breadth and depth of our organisation, you can choose from thousands of different roles within our four main businesses: Retail Banking & Wealth Management , Commercial Banking , Global Banking & Markets and Private Banking.

There are also opportunities in vital support functions such as Audit, Communications, Credit, Finance, HR, IT, Legal, Marketing and Risk. Whatever your role, wherever you are based, you will be part of a trusted global brand with strong foundations and exciting ambitions for the future.

SAS Analyst - Modelling

* Develop risk models for account opening and account management strategies and ensure that these are utilised appropriately to maximise returns

* Develop Basel models to ensure that HSBC is fulfilling it’s regulatory requirements

* Monitor portfolio models, providing insight into the model’s performance and working with stakeholders to recommend and action remediating actions where necessary

* Liaise with key business stakeholders, understand the requirements and recommend appropriate analysis to drive projects to successful completion

* Work closely with colleagues with Global Analytics Centre and support offshore project work

* Formulate business problems and translate them into an actionable analytics plan

* These roles can be based out of our Sheffield, Leeds, Birmingham or Chester Offices

Rewards

We promise to make sure you get the recognition and rewards you deserve. In addition to excellent training and development opportunities, you will enjoy tailored benefits, which may include:

* Defined Contribution Pension Scheme

* Group Income Protection

* Healthcare Plan with Bupa

* Life Assurance

* Partner & Dependents Benefit

Please click Apply to find out more and apply for this role.

Skills: Risk Analytics, Credit Analytics, Analyst, Modelling
Start date: ASAP,

HSBC who we are

With over 7,200 offices in 85 countries, we are the leading international bank, delivering services and products to around 89 million customers worldwide. We combine extraordinary global reach with in-depth, hands-on local knowledge. That means we can provide people from different cultures and walks of life with the financial support they need. The support that helps them live the life they want.

A world of opportunity

HSBC is a global platform for careers. We currently employ well over 300,000 people around the world. Given the breadth and depth of our organisation, you can choose from thousands of different roles within our four main businesses: Retail Banking & Wealth Management , Commercial Banking , Global Banking & Markets and Private Banking.

There are also opportunities in vital support functions such as Audit, Communications, Credit, Finance, HR, IT, Legal, Marketing and Risk. Whatever your role, wherever you are based, you will be part of a trusted global brand with strong foundations and exciting ambitions for the future.

Area Premier Relationship Manager

Your responsibilities will include:

* Implementing the Wealth and Premier strategy and achieve the key performance indicators

* Leading and creating the HSBC customer first culture by providing coaching, guidance, technical expertise and regulatory supervision to a team of Premier Relationship Manager and High Net Worth Premier Client Managers in acting in accordance with regulatory requirements. These advisors could either be based out of the same branch of several branches

* Working with Branch Managers and the Mortgage Team to maximise Premier and Premier aspirant opportunities with customers being serviced by appropriate advisors in line with the Banks strategy

* Working with Retail and Commercial Managers to generate leads and opportunities in both directions

* Being accountable for compliance, sales quality and Professional Standards Scheme for the team

* Embodying the principals of HSBC values and business principles

Rewards

We promise to make sure you get the recognition and rewards you deserve. In addition to excellent training and development opportunities, you will enjoy tailored benefits, which may include:

* Defined Contribution Pension Scheme

* Car Allowance

* Group Income Protection

* Health Assessment with Bupa

* Healthcare Plan with Bupa

* Life Assurance

* Partner & Dependents Benefit

Please click Apply to find out more and apply for this role.

Customer Service Officer

HSBC who we are

With over 7,200 offices in 85 countries, we are the leading international bank, delivering services and products to around 89 million customers worldwide. We combine extraordinary global reach with in-depth, hands-on local knowledge. That means we can provide people from different cultures and walks of life with the financial support they need. The support that helps them live the life they want.

A world of opportunity

HSBC is a global platform for careers. We currently employ well over 300,000 people around the world. Given the breadth and depth of our organisation, you can choose from thousands of different roles within our four main businesses: Retail Banking & Wealth Management, Commercial Banking, Global Banking & Markets and Private Banking.

There are also opportunities in vital support functions such as Audit, Communications, Credit, Finance, HR, IT, Legal, Marketing and Risk. Whatever your role, wherever you are based, you will be part of a trusted global brand with strong foundations and exciting ambitions for the future.

Customer Service Officer

Local Terms Apply

The role of the Customer Service Officer is situated within HSBC’s branch network & is integral to each branch delivering a high-quality service to both existing & potential customers, HSBC are dedicated to ensuring that each customer receives a world class service with a professional & personalised approach.

Through quality customer account reviews, you’ll be responsible for establishing what the customer’s needs are and ensuring that these are met, whilst promoting HSBC’s products/ services & referring to specialist advisors where appropriate.

To apply for this role you need a passion for delivering excellent customer service, strong communication/relationship building skills & are highly motivated. You will also need to be willing to work flexibly within the branches opening hours.

Rewards

We promise to make sure you get the recognition and rewards you deserve. In addition to excellent training and development opportunities, you will enjoy tailored benefits, which may include:

* Defined Contribution Pension Scheme

* Group Income Protection

* Life Assurance

* Partner & Dependents Benefit

Please click Apply to find out more and apply for this role.

HSBC who we are

With over 7,200 offices in 85 countries, we are the leading international bank, delivering services and products to around 89 million customers worldwide. We combine extraordinary global reach with in-depth, hands-on local knowledge. That means we can provide people from different cultures and walks of life with the financial support they need. The support that helps them live the life they want.

A world of opportunity

HSBC is a global platform for careers. We currently employ well over 300,000 people around the world. Given the breadth and depth of our organisation, you can choose from thousands of different roles within our four main businesses: Retail Banking & Wealth Management , Commercial Banking , Global Banking & Markets and Private Banking.

There are also opportunities in vital support functions such as Audit, Communications, Credit, Finance, HR, IT, Legal, Marketing and Risk. Whatever your role, wherever you are based, you will be part of a trusted global brand with strong foundations and exciting ambitions for the future.

Senior Digital Design Manager

The role of the Senior Digital Design Manager is to be accountable for leading and managing User Centred Design and Visual Design activity to define 'best in class’ Digital channel experiences for Public Website, Internet Banking and Mobile Apps. You will lead and coach a Design team responsible for the production of all design artefacts (initial sketches, wireframes, clickable prototypes and high fidelity screens) as part of User Centred Design deliverables.

Rewards

We promise to make sure you get the recognition and rewards you deserve. In addition to excellent training and development opportunities, you will enjoy tailored benefits, which may include:

* Defined Contribution Pension Scheme

* Car Allowance

* Group Income Protection

* Health Assessment with Bupa

* Healthcare Plan with Bupa

* Life Assurance

* Partner & Dependents Benefit

Please click Apply to find out more and apply for this role.