Local Business Manager

Our impressive growth plans for Business Banking has seen us increase our market share to one that complements our award-winning, customer-centric product portfolio. Being named Business Bank of the Year in 2012 for the fourth consecutive year* supports our ambition of being SME ‘bank of choice’ in the UK.

You’ll bring a perceptive understanding of the SME (≤£250k) market, combined with evidence of your ability to drive sales through generating new relationships. This role operates pro-actively at the heart of the local business community, where you will encourage seven new business Customers to open their account with Santander each week, giving customers access to a wealth of experience and knowledge. As well as pro-actively making new business calls, you’ll coach the Branch team to encourage cross-selling ensuring you have a strong pipeline of referrals. Our goal is quite simply to offer something our competitors don’t –true partnerships that play as critical a role for local business owners as their accountant or solicitor.

We know our people deliver their best when well supported, so when you join, we’ll equip you with all the knowledge and tools you need during a 4-week training/induction programme which combines intensive study with in-branch shadowing. Once completed, you’ll be more than ready to make an impact, growing both our business and reputation.

Skills: Not Specified
Start date: ASAP,

Local Business Manager

Our impressive growth plans for Business Banking has seen us increase our market share to one that complements our award-winning, customer-centric product portfolio. Being named Business Bank of the Year in 2012 for the fourth consecutive year* supports our ambition of being SME ‘bank of choice’ in the UK .

You’ll bring a perceptive understanding of the SME (≤£250k) market, combined with evidence of your ability to drive sales through generating new relationships. This role operates pro-actively at the heart of the local business community, where you will encourage seven new business Customers to open their account with Santander each week, giving customers access to a wealth of experience and knowledge. As well as pro-actively making new business calls, you’ll coach the Branch team to encourage cross-selling ensuring you have a strong pipeline of referrals. Our goal is quite simply to offer something our competitors don’t –true partnerships that play as critical a role for local business owners as their accountant or solicitor.

We know our people deliver their best when well supported, so when you join, we’ll equip you with all the knowledge and tools you need during a 4-week training/induction programme which combines intensive study with in-branch shadowing. Once completed, you’ll be more than ready to make an impact, growing both our business and reputation.

Skills: Business Banking
Start date: ASAP,

HSBC who we are

With over 7,200 offices in 85 countries, we are the leading international bank, delivering services and products to around 89 million customers worldwide. We combine extraordinary global reach with in-depth, hands-on local knowledge. That means we can provide people from different cultures and walks of life with the financial support they need. The support that helps them live the life they want.

A world of opportunity

HSBC is a global platform for careers. We currently employ well over 300,000 people around the world. Given the breadth and depth of our organisation, you can choose from thousands of different roles within our four main businesses: Retail Banking & Wealth Management , Commercial Banking , Global Banking & Markets and Private Banking.

There are also opportunities in vital support functions such as Audit, Communications, Credit, Finance, HR, IT, Legal, Marketing and Risk. Whatever your role, wherever you are based, you will be part of a trusted global brand with strong foundations and exciting ambitions for the future.

Senior Trade Clerk

The Senior Trade Clerk role is based within the Manchester Trade and Supply Chain Services Centre situated in Spinningfields, which is the modern financial centre of Manchester and Europe’s new premium financial and professional service's destination. More importantly Manchester TSC is part of the UK Centre of Excellence for processing complex Trade Transactions. There are currently 60 FTE undertaking processing of high volumes of Import and Export Trade Finance products for large corporate and Trade Intensive customers.

The role of the Senior Trade Clerk is to be responsible for processing financial trade products and transactions within agreed timescales and in accordance with Bank procedures and guidelines. To apply for this role it would be desirable but not essential to have a sound knowledge of financial trade products (e.g. credit facilities, loans and collections). An essential requirement is a willingness to learn internal trade transaction processing systems.

Your responsibilities will include:

* Processing trade transactions, using an internal trade transaction processing system, which will allow payments to be made

* Escalating issues and risks, as appropriate

* Dealing with customer queries and issues, ensuring they are appropriately managed and resolved

* Maintaining and developing knowledge of trade products and procedures

* Handling routine correspondence, including preparing any necessary departmental documentation

* Ensuring that all enquiries are handled in line with HSBC policy, ensuring regulatory requirements are fully observed

The ideal candidate for this role will have:

* Relevant product knowledge including knowledge of rules, regulations and risks associated with financial trade products is essential

* Previous experience of delivering an excellent customer service

* An open, flexible and supportive approach to change and innovation

* Both spoken and written communication skills with experience of adapting your style and approach to the audience and message to be delivered

* Contributed productively to team objectives, sometimes supporting and sometimes leading activities to achieve shared goals

* Experience of making timely and rational decisions, based on relevant information and experience

* Experience of planning and prioritising their own time effectively, aware of their responsibilities and committed to delivering these efficiently

* A comprehensive understanding of the regulatory frameworks and compliance requirements associated with financial services and experience of working within these

At HSBC we are open to different ideas and cultures, connected to our customers, communities and each other and dependable, we do the right thing. These are the values that guide us every day. We seek to recruit people who share these values and will help us to sustain them.

Rewards

We promise to make sure you get the recognition and rewards you deserve. In addition to excellent training and development opportunities, you will enjoy tailored benefits, which may include:

* Defined Contribution Pension Scheme

* Group Income Protection

* Life Assurance

* Partner & Dependents Benefit

Please click Apply to find out more and apply for this role.

Skills: Not Specified
Start date: 05/08/2013,

HSBC who we are

With over 7,200 offices in 85 countries, we are the leading international bank, delivering services and products to around 89 million customers worldwide. We combine extraordinary global reach with in-depth, hands-on local knowledge. That means we can provide people from different cultures and walks of life with the financial support they need. The support that helps them live the life they want.

A world of opportunity

HSBC is a global platform for careers. We currently employ well over 300,000 people around the world. Given the breadth and depth of our organisation, you can choose from thousands of different roles within our four main businesses: Retail Banking & Wealth Management , Commercial Banking , Global Banking & Markets and Private Banking.

There are also opportunities in vital support functions such as Audit, Communications, Credit, Finance, HR, IT, Legal, Marketing and Risk. Whatever your role, wherever you are based, you will be part of a trusted global brand with strong foundations and exciting ambitions for the future.

Mortgage and Protection Manager

The Mortgage and Protection Manager role within our branch network is to establish and grow our Mortgage and Protection business. You will support a Branch Manager by providing a professional mortgage and protection advice service to both new and existing customers in line with the Bank’s policy on treating customers fairly (TCF). The role is expected to deliver a high quality, customer driven, solution focused service by identifying customer needs for Mortgage, Life Protection and General Insurance products providing advice, and matching products and services to meet those needs. The jobholder is responsible for planning, implementing and achieving targets in relation to delivery of customer solutions and quality service.

Rewards

We promise to make sure you get the recognition and rewards you deserve. In addition to excellent training and development opportunities, you will enjoy tailored benefits, which may include:

* Defined Contribution Pension Scheme

* Group Income Protection

* Health Assessment with Bupa

* Healthcare Plan with Bupa

* Life Assurance

* Partner & Dependents Benefit

Please click Apply to find out more and apply for this role.

Skills: Not Specified
Start date: Not Specified,

HSBC who we are

With over 7,200 offices in 85 countries, we are the leading international bank, delivering services and products to around 89 million customers worldwide. We combine extraordinary global reach with in-depth, hands-on local knowledge. That means we can provide people from different cultures and walks of life with the financial support they need. The support that helps them live the life they want.

A world of opportunity

HSBC is a global platform for careers. We currently employ well over 300,000 people around the world. Given the breadth and depth of our organisation, you can choose from thousands of different roles within our four main businesses: Retail Banking & Wealth Management , Commercial Banking , Global Banking & Markets and Private Banking.

There are also opportunities in vital support functions such as Audit, Communications, Credit, Finance, HR, IT, Legal, Marketing and Risk. Whatever your role, wherever you are based, you will be part of a trusted global brand with strong foundations and exciting ambitions for the future.

Area Premier Relationship Manager

Your responsibilities will include:

* Implementing the Wealth and Premier strategy and achieve the key performance indicators

* Leading and creating the HSBC customer first culture by providing coaching, guidance, technical expertise and regulatory supervision to a team of Premier Relationship Manager and High Net Worth Premier Client Managers in acting in accordance with regulatory requirements. These advisors could either be based out of the same branch of several branches

* Working with Branch Managers and the Mortgage Team to maximise Premier and Premier aspirant opportunities with customers being serviced by appropriate advisors in line with the Banks strategy

* Working with Retail and Commercial Managers to generate leads and opportunities in both directions

* Being accountable for compliance, sales quality and Professional Standards Scheme for the team

* Embodying the principals of HSBC values and business principles

Rewards

We promise to make sure you get the recognition and rewards you deserve. In addition to excellent training and development opportunities, you will enjoy tailored benefits, which may include:

* Defined Contribution Pension Scheme

* Car Allowance

* Group Income Protection

* Health Assessment with Bupa

* Healthcare Plan with Bupa

* Life Assurance

* Partner & Dependents Benefit

Please click Apply to find out more and apply for this role.

We want to change the way we speak to our high street customers. We want to make things simpler and clearer, and we're aiming to lead the industry for helpfulness and service. Which is why we'll need you to make a real connection with customers - listening to their needs, exploring their aspirations, and explaining exactly how we can help. You'll promote and sell everything from mortgages and loans to savings opportunities too.

Our teams describe working in a branch as being fast-paced and fun – a great place to come to work. You’ll be part of this close-knit team, supporting each other to impress every customer, every day. In return for meeting your targets and helping us do things differently, you can be sure to enjoy first-class training and to grow with our business.

This is an on-call contract, offering flexible cover to branches in location/area. You’ll be guaranteed and paid for at least one hour per month/12 hours per year. Additional hours will vary according to branch requirements and will most likely be a mix of pre-arranged and short-notice cover, so flexibility around hours and location is essential.

We want to change the way we speak to our high street customers. We want to make things simpler and clearer, and we're aiming to lead the industry for helpfulness and service. Which is why we'll need you to make a real connection with customers - listening to their needs, exploring their aspirations, and explaining exactly how we can help. You'll promote and sell everything from mortgages and loans to savings opportunities too.

Our teams describe working in a branch as being fast-paced and fun – a great place to come to work. You’ll be part of this close-knit team, supporting each other to impress every customer, every day. In return for meeting your targets and helping us do things differently, you can be sure to enjoy first-class training and to grow with our business.

This is an on-call contract, offering flexible cover to branches in location/area. You’ll be guaranteed and paid for at least one hour per month/12 hours per year. Additional hours will vary according to branch requirements and will most likely be a mix of pre-arranged and short-notice cover, so flexibility around hours and location is essential.

Skills: Not Specified
Start date: Not Specified,

Engaging, approachable and dedicated to customer service, you'll expertly match each customer's needs to the right products before securing the sale or referring on to the appropriate colleague. Dealing with customers from across our wide customer base, you can expect variety and challenge every day. You'll use your proven targeted sales experience and understanding of financial products and solutions to support and coach other members of ourclose-knit team, playing a key role in ensuring business is transacted efficiently within the branch.

We'd also like to inspire sales professionals from other backgrounds to succeed in this fast-moving environment, so if you can demonstrate the results and commitment we're looking for, we’d love to hear from you.In return for meeting your targets and helping us do things differently, you can be sure to enjoy first-class training and to grow with our business.

Please note: this is a pipeline vacancy. We would like to take you through the recruitment selection steps in preparation for our anticipated vacancies in the Crewe and Oswestry branches.

HSBC who we are

With over 7,200 offices in 85 countries, we are the leading international bank, delivering services and products to around 89 million customers worldwide. We combine extraordinary global reach with in-depth, hands-on local knowledge. That means we can provide people from different cultures and walks of life with the financial support they need. The support that helps them live the life they want.

A world of opportunity

HSBC is a global platform for careers. We currently employ well over 300,000 people around the world. Given the breadth and depth of our organisation, you can choose from thousands of different roles within our four main businesses: Retail Banking & Wealth Management , Commercial Banking , Global Banking & Markets and Private Banking.

There are also opportunities in vital support functions such as Audit, Communications, Credit, Finance, HR, IT, Legal, Marketing and Risk. Whatever your role, wherever you are based, you will be part of a trusted global brand with strong foundations and exciting ambitions for the future.

Premier Relationship Manager

Your responsibilities will include:

* Delivering a consistent and tailored wealth management service to our Premier clients

* Developing long term, in depth client relationships with clients

* Acquiring new clients with proactive strategic planning to maintain and grow

* Leading Premier actives to ensure opportunities are identified and client needs are met effectively, maximising all available resources

* Must at all times comply with the relevant investment codes issued by the regulators on Jersey, Guernsey or IOM

* Comply with the relevant Group standard including GHQ and the Regulatory organisation as applied to the implementation of the Retail and Wealth Management strategy in their country

Rewards

We promise to make sure you get the recognition and rewards you deserve. In addition to excellent training and development opportunities, you will enjoy tailored benefits, which may include:

* Defined Contribution Pension Scheme

* Car Allowance

* Group Income Protection

* Health Assessment with Bupa

* Healthcare Plan with Bupa

* Life Assurance

* Partner & Dependents Benefit

Please click Apply to find out more and apply for this role.

We want to change the way we speak to our high street customers. We want to make things simpler and clearer, and we're aiming to lead the industry for helpfulness and service. Which is why we'll need you to make a real connection with customers - listening to their needs, exploring their aspirations, and explaining exactly how we can help. You'll promote and sell everything from mortgages and loans to savings opportunities too.

Our teams describe working in a branch as being fast-paced and fun – a great place to come to work. You’ll be part of this close-knit team, supporting each other to impress every customer, every day. In return for meeting your targets and helping us do things differently, you can be sure to enjoy first-class training and to grow with our business.

This is an on-call contract, offering flexible cover to branches in location/area. You’ll be guaranteed and paid for at least one hour per month/12 hours per year. Additional hours will vary according to branch requirements and will most likely be a mix of pre-arranged and short-notice cover, so flexibility around hours and location is essential.