Customer Service Advisor/Call Centre: Retail Telephony
We have opportunities in this role in Doxford Park, Sunderland Call Centre.
Start date: 1st and 15th November.
Various shift patterns available.
Excellent salary plus unlimited earning potential and excellent benefits
Sales careers at Barclays offer everything you've been looking for, and then some. It's not just the power of a big, trusted retail banking brand behind you, or the promise of a great salary and lucrative bonus - as a Customer Service Advisor/Call Centre: Retail Telephony you'll also be selling attractive, great value products that our customers really want. So why not work where your sales and customer service experience are really valued?
Our Sunderland call centre is responsible for selling the full portfolio of Barclay's products to existing customers. As the biggest local employer we've a huge array of roles on offer, whether you're seeking an inbound or outbound position. As a Customer Service Advisor/Call Centre: Retail Telephony You'll enjoy a great combination of training and autonomy, helping you to achieve targets. Your hard work will be rewarded with great prospects, while daily you'll enjoy the amenities at Doxford Park. These include a brand new restaurant, coffee shop and on-site subsidised gym - not to mention an array of organised sports and social groups waiting for you to get involved with.
Providing the seamless telephone service we're renowned for - all with that special personal touch - you'll meet, and beat highly attainable targets. As a Customer Service Advisor/Call Centre: Retail Telephony you'll be a natural on the telephone, capable of quickly building rapport and trust. Ideally you'll have put your skills into practice in a customer-focused environment. A positive outlook is key, especially in our outbound teams, where your natural sales ability will ensure you achieve your targets. While in inbound sales, you'll quickly identify customers' needs, up-selling where possible and making referrals to product specialists. So that as you deliver a fantastic service your sales figures will soar.
Our call centres offer that sought-after balance between a fun, social environment and solid career prospects with a globally-renowned brand. There's a wealth of opportunities as a Customer Service Advisor/Call Centre: Retail Telephony and from the very beginning our supportive team will help you find your perfect fit and make sure you make the most of your talents. From then on you'll receive regular training to help you succeed and progress further within the wider Barclays group. So, whatever your experience, as long as you can offer dedicated customer service we've a place for you as a Customer Service Advisor/Call Centre: Retail Telephony.
We'll judge you on your ability and nothing else.
Careers built around customers