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Mortgage Specialist


Yorkshire: West Yorkshire
Banking Insurance Finance, Customer Service and Call Centres, Retail
Working Pattern:
Full time
Date Posted:
Friday, 29th June 2012
Flexibility Offered:
Job Ref:
Barclays - Mortgage+Specialist
Mortgage Specialist 
We have opportunities in this role in East Parade, Leeds.
Rotational shift pattern: Monday to Friday between 9am and 8pm plus Saturdays, between 9am and 2pm. - start date 13/8/12
Your skills have found a home
Being a Mortgage Specialist at Barclays is all about giving people the mortgage solutions that best fit their needs. That means supporting our customers through the entire mortgage process and keeping them engaged and happy to do business with us. Along with a competitive salary, you'll be able to earn a monthly bonus, enjoy a flexible work pattern and obtain an industry recognised CeMap qualification to strengthen your career. It's how we reward our people for giving our customers the world-class service they've come to expect.
What you'll give our customers as a Mortgage Specialist
In addition to identifying our customers' needs and matching them to a wide range of mortgage and protection products, you'll provide exceptional service from customer inquiry to customer satisfaction. Staying abreast of the latest industry knowledge will be essential, so you'll have to keep your skills up-to-date and make sure that all mortgage documentation is complete and accurate.
What you'll get in return
Help our customers get the best that Barclays has to offer, and you'll get the same in return. We're not just talking about valuable benefits like great bonus potential, private healthcare, childcare savings, and a huge range of employee discounts. You'll also enjoy a unique company spirit that believes in giving people the freedom to do a great job today, and the support to reach their biggest ambitions in the future.
What you'll need as a Mortgage Specialist
The success of everyone at Barclays is measured by their ability to put our customers at the centre of their day. To do that in this role, you'll need to show us solid customer service experience in a regulated environment and a thorough understanding of FSA compliance requirements. An excellent knowledge of mortgage products is also vital.
We'll judge you on your ability and nothing else.
Careers built around customers
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