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IT PMO Manager- 01340

South East

Location:
South East: Berkshire
Company:
Prudential
Sector:
IT and Internet
Working Pattern:
Full time
Type:
Permanent
Date Posted:
Friday, 24th August 2012
Flexibility Offered:
No
Job Ref:
#6298447
Prudential - IT+PMO+Manager-+01340

Pru IT – AD Function
Project Office Manager brief

Role Purpose:
To define and maintain standards and processes for the delivery of IT projects, which include governance and MI (Management Information) on IT project delivery progress, resource management, costs, benefits realistion and MI.
Reporting will provide sufficient Management Information on the previous challenges/successes but equally be forward looking to enable Senior Managers within IT to make timely decisions.
To build and manage the Programme Office team, enhancing existing  controls and reporting on PruIT project delivery. Achieving this through extensive stakeholder engagement within Pru IT, Pru UK, Capita and other relevant 3rs parties.
The relevant person needs to demonstrate initiative, drive, inspiration and passion.  They need to have a ‘can do’ attitude and be able to come up with lateral solutions to complex problems. They need to be forward thinking and build strong relationships with area and  business stakeholders.

Key Result Areas:
Technical

*   Support the development, impementation and ongoing maintenance of PMO established processs and procedures
*   Track and report on progress against all project and support activity across the platform: deliverables, issues, dependencies, stakeholder management, communication plan
*   Manage, track and report on resource usage, identifying key risks / issues and identifying actions to mitigate/resolve.
*   Identify and track management of key interfaces between interdependent projects
*   Manage, track and report on realisation of benefits and progress towards delivery of final business outcome
*   Liaise as necessary with Pru Change and key stakeholders to gather information and resolve issues
*   Ownership for platform budget monitoring, resource planning and support SLA including flagging concerns and identifying remedial actions and owners.
*   Definition and delivery of Project  MI, including delivery of continuous improvement initiatives, constantly improving how we  do the work.
*   To be the focal coordinating point for relevant MI, minimising the production effort and maximising usefullness.
*   Be responsible for ensuring project  quality standards are maintained by Project Managers
*   Be responsible for producing the  project  runways with information across all  platforms and capture/escalate issues and risks.
*   Assist Senior Technical manager – Project Office  with production and tracking of project management deliverables and budgets.
*   Evaluating  and supporting recruitment, onboarding and leavers prcoesses
*   Supporting the PMO in carrying out project heathchecks and overall process improvements to add value and drive forward the  provision of our services.

Management
*   Ensure timely completion of personal performance management documentation.
*   Ensure the delivery of People Management Pru and that all its tools and processes are fully used.
*   Share (give and receive) information with 3^rd party suppliers on policy and contract related matters.
Compliance
*   Adhere to the company’s core values and key performance indicators
*   Understand and adhere to Prudential’s Code of Conduct and, where appropriate, comply with all relevant regulatory policies.  This includes completion of any mandatory training requirements.
Financial
*   Ensure all expenditure commitments (orders, contracts, budgets etc) and all payments are properly authorised, controlled and monitored, in accordance with Prudential UK delegated authority requirements. The responsibilities of expenditure authorisers are documented in the Prudential UK Financial Procedures Manual.

Skills, Knowledge & Experience
* Proven delivery and support track record. Excellent organisational skills and must have the ability to effectively manage multiple teams.
* Creative and solution driven. Looks for ways to make things happen as opposed to reasons why they can’t be done.
* Excellent leadership skills, is able to inspire and energise staff by gaining respect and trust. Advocacy and promotion of a team environment, instilling team spirit.
* Excellent stakeholder skills, is able to effectively listen, communicate, challenge and influence team members, immediate peer group and senior managers.
* Able to maintain composure and professionalism in pressurised, stressful and uncertain situations.
* Extensive understanding and ability to demonstrate the application of project methodology
* Capable of presenting to wider formal audiences, for example project steering groups.
* Confident in complying with your own processes and willing to expose issues, however challenging
     * Personally managed 8+ projects
     * Managed 3+ projects with a duration of  6+ months
     * Managed 3+ projects with a budget of £250K+
* Managed 3+ projects with staffing levels of 20+ / Managed a Support and Maintenance area of 30+.

Competence/Knowledge/Skills Required
Generic Skills

     * General business awareness, including Operational, Commercial and Strategic knowledge
     * Skilled at presenting, writing and communicating at Senior Management levels expressing ideas clearly and with sensitivity to the audience.  Must achieve positive impact with and gain the respect of such audiences
     * Proven delivery and support track record. Excellent organisational skills and must have the ability to effectively manage multiple teams
     * Is able to effectively delegate and prioritise activities to ensure the wider picture is managed
     * Advanced stakeholder skills, is able to effectively listen, communicate, challenge and influence team members, immediate peer group and senior managers
     * Able to maintain composure and professionalism in pressurised, stressful and uncertain situations

Role Specific Skills
Account Management
     * Able to create a strong network of contacts both internal and external to support the role and ability to add value in a timely manner.
     * Has experience at strategic level of working through the consequences of ideas, from whatever source, encouraging innovative solutions whilst remaining focused on business benefit delivery.
     * Strong technology awareness
     * Advanced negotiation skills.

Project Management
     * Excellent leadership skills, is able to inspire and energise staff by gaining respect and trust. Advocacy and promotion of a team environment, instilling team spirit
     * Has experience at strategic level of working through the consequences of ideas, from whatever source, encouraging innovative solutions whilst remaining focused on business benefit delivery
     * Extensive understanding and ability to demonstrate the application of project methodology
     * Excellent facilitation skills

Support / Small Enhancement Management / Testing
     * Excellent leadership skills, is able to inspire and energise staff by gaining respect and trust. Advocacy and promotion of a team environment, instilling team spirit
     * Is equally effective working within a team or as an individual
     * Creative and solution driven. Looks for ways to make things happen as opposed to reasons why they can't be done

Experience
     * Customer / relationship management
     * Resource and people management
     * Sound understanding of current and future technology capability
     * Experience of presenting, writing and communicating at Senior Management levels.
     * Sound and demonstrable knowledge of the Financial Services Industry
     * Project managers should include a broad experience of sucessfully managing
     * Large and small projects (value, duration and resource)
     * Complex projects including multi-functional changes across a number of technologies using 3^rd party suppliers

Location: Reading
Closing Date - 4th September

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