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Patient Services Administrator

Employer
Acapella Recruitment Ltd
Location
Corsham, Wiltshire
Salary
£17238/annum + bens
Closing date
13 Apr 2019

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Sector
Administration, Secretarial & PA
Hours
Part Time
Flexibility
Set hours
Contract Type
Permanent
PATIENT SERVICES ADMINISTRATOR

Corsham, Wiltshire

Working 37.5 hours between 08:00 and 20:00 Monday to Friday, plus Saturday rota

Our client is a group which operates within the pharmaceutical aseptic compounding, clinical homecare and laboratory services sectors. Through their scientific research and technology capabilities the team continuously develops new and innovative methods to improve their products and services. The Group now employs over 200 people and has combined sales of approx. £190 million from three subsidiaries.

One subsidiary within the Group is a growing clinical homecare provider in an expanding market offering greater convenience to patients whilst delivering efficiencies to the NHS. The compounded drugs used in its drug services are provided by its sister company, which also produces over 3,000 aseptically compounded injectable pharmaceutical products each day for hospitals and patients across the UK who are fighting cancer, living with chronic disease or in need of pain relief.

The Group have recently invested in a new, multi-million pound manufacturing and office facility in Corsham Science Park in Wiltshire, just 5 miles from Chippenham and 8 miles from Bath. On offer is an unrivalled opportunity to join a successful, expanding company with a great team spirit.

Our client is looking to recruit patient services administrators to support their homecare team, being an essential point of contact with patients or their representatives. Excellent communication skills and an ability to follow processes are essential. Candidates must be computer literate with experience in all Microsoft packages, have good attention to detail and a flexible working approach and be competent at call handling.

This is an exciting opportunity to develop your knowledge in the homecare setting and to contribute for a positive patient experience. Due to the nature of the company and this position all successful candidates will be required to complete a Disclosure and Barring Service (DBS) application.

Duties and Responsibilities to include

Contacting patients by telephone or email to arrange deliveries
Scheduling deliveries to patients via 3rd party subcontracted logistics
Maintaining accurate electronic records of calls to and received from patients within the Patient Management System
Handling documentation including patient registration forms and prescriptions
Active management of prescription orders
Performing accuracy checks upon receipt of prescriptions and other documentation
Handling patient and customer queries

In return rewards and benefits include:

Salary £17,238 per annum (pro rata for part time applicants)
21 days holiday, increasing to 26 days with service
Company bonus scheme
Pension scheme
Life Assurance
Additional non-contractual benefits including free breakfast, fruit and outdoor gym

If this sounds like the opportunity for you, please apply with a covering letter and CV ASAP.

Closing date for applications is Friday 29th March 2019. Interviews will take place on 10th April 2019.

*PLEASE NOTE – by applying to this position, you agree for your CV to be submitted to our client, who shall contact you directly, should your application make their short-list. You also agree to our Privacy Policy: (url removed)./privacy-policy.html which can be found on our website

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