Client Support Advisor (part-time)

£17,000 (pro rata) 20 hours per week + Benefits

Nottingham

Are you a Customer service professional who thrives on delivering customers the highest quality service?

If you are looking for part-time hours, we have the perfect opportunity for you join our Nottingham city centre-based client Monday – Friday 11.30am – 3.30pm.

Duties will include

• Dealing with a high volume of inbound and outbound calls and emails

• Demonstrate excellent listening skills and build rapport with customers

• Process customer enquiries in a timely manner

• Record all customer interaction onto the CRM database system

• Promote first call/email resolution

Skill and experience required

• Previous experience in a similar Customer Service role essential

• Experience with a call centre/contact centre environment advantageous

• Strong written and verbal communication skills

• Excellent telephone manner

Benefits

• Modern city centre-based offices

• Competitive basic salary

• Supportive

• 25 days holiday increasing to 30 days

• Discretionary basic salary

• Pension and healthcare scheme

• Employee assistance programme

• Plus, much more!!!

The role would suit a bright, customer service focused individual who has the appetite to build a long-term successful career.

Apply NOW