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Client Relationship Coordinator / PA

Employer
TSR Legal - South West
Location
Bristol
Salary
£23,000 per annum Up to £23,000 & Competitive Benefits
Closing date
6 Jun 2019

View more

Sector
Customer Service & Call Centres
Hours
Part Time
Flexibility
Set hours
Contract Type
Permanent

Client Relationship Coordinator / PA – part time

Bristol

A long standing and friendly law firm based in Bristol city centre is seeking to appoint a part time Client Relationship Coordinator within the Personal Injury and Clinical Negligence team on a part time basis. (2 days per week – Monday & Friday on a job share basis)

As a Client Relationship Coordinator, you will be the first point of contact for potential new clients contacting with enquiries relating to sensitive matters concerning medical and personal injury matters.

Duties include;

  • Primary point on contact for new business enquiries
  • Representing the company in a presentable and approachable manner
  • Building effective relationships with prospect clients
  • Providing feedback and reports on pipeline enquiries
  • Providing conversion rates on a departmental basis
  • Working closely with the marketing manager to identify new marketing channels.
  • Preparing quotes
  • Booking appointments in solicitors’ diaries for face to face appointments
  • Reviewing and process client information’s, ensuring all records are kept up to date and accurate.
  • Scheduling follow up communications

The ideal candidate will have an exceptional telephone manner, strong written and verbal communication skills, ability to deal with complex enquiries and demonstrated background in the NHS, medical or personal injury legal field.

This role would suit someone who is looking to step away from professional services.

On offer is the opportunity to work in an engaging work environment with a competitive salary and excellent benefits.

Apply today with Rachel Phillips at TSR Legal or apply for the role directly below:


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