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Head of Services - Flexible Working Available

Employer
Not For Profit People
Location
London
Salary
£45000 - £50000 Per Annum
Closing date
3 Jun 2019

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Job Details

An exciting opportunity to lead on all aspects of service delivery and development and oversee new strategic projects for a leading national single parent families’ charity, as Head of Services.

Role: Head of Services

Location: Kentish Town, London

Salary: £45-50k per annum FTE, dependent on experience

Hours: Full time, 35 hours a week, flexible

Duration: Permanent

Benefits: Excellent work-life balance policies for all staff, flexible working including working at home, part time working, job sharing and more, onsite parking, close public transport links, on site café, site yoga classes, 28 days leave per year rising to 29 days after 5 years’ service and all public holidays (pro-rata for part time staff), office closure between Christmas and New Year, pension contribution is 5% of salary to a workplace pension scheme (subject to employee contribution) and career development opportunities

Closing date: 5pm on Monday 3rd June

Interviews: Wednesday 12th June

Do you want to work for an organisation that offers career development opportunities and an excellent work-life balance including flexible working?

The Role

The Head of Services has responsibility for the strategic and operational oversight of services for single parents across England and Wales. Leading and inspiring the services teams, building strategic partnerships for delivery and scale and ensuring funding targets are met.

As Head of Services, you will:

 

  • Lead strategic service development and design
  • Ensure high quality operations across the service offer
  • Lead service evaluation and foster a culture of continuous learning
  • Work with the Income Generation team to ensure services are funded
  • Act as Designated Safeguarding Lead for the organisation
  • Provide leadership as a member of our Leadership Team

 

You will have experience in

 

  • Service design and development, ideally within Advice, helpline or Peer Support services
  • Leading multi-channel, high quality services in the third sector
  • Managing and quality assuring service delivery, including achieving accreditation or quality standards
  • Managing high level funder relationships and building strategic partnerships
  • Managing large scale complex budgets, including contracts or restricted funds
  • Dealing with safeguarding issues and working with vulnerable service users
  • Team leadership in a voluntary sector organisation
  • A range of evaluation techniques and impact measurement within a services setting

 

Our clients mission is to champion and enable single parent families to live secure, fulfilling and happy lives. The current service offer is a helpline, offering specialist advice to single parents on a range of issues across telephone and digital channels to circa 9,000 parents each year. Peer Support services include around 60 local friendship groups led by volunteer parent co-ordinators, and a thriving online community forum.

You may also have experience in areas such as Operations Manager, Director, Head of, Strategy, Service, Head of Services.

Company

We are Not-For-Profit People.

We recruit exclusively for organisations in the challenging Not-For-Profit sector. We’re fully behind the charities and bodies that aim to change the world – one project at a time. Whether you’re seeking exceptional leaders, committed staff or a combination of the two, you probably want to know exactly how we’re different and why it matters to you. We don’t do business as usual. We deliver a recruitment solution that replaces clunky, costly, contracted processes with a single, seamless solution.

Company info
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