Part – Time Sales Advisor – Set Shift (Evening/Weekend)- 16hrs per Week

£19,500 (Pro-Rata) + Uncapped Bonus (£500 FTE per month or above very realistic)

Are you currently working in a customer focused position? Would you like to try something a bit different? Whether it’s the long working hours, the constant weekends or you just want better-earning prospects, our client are keen to speak with customer service and sales professionals looking for a new challenge.

CCA Recruitment are delighted to be continuing our relationship with this household name brand as we help one of the most recognisable telecoms brands in UK invest to grow their large-scale presence in Glasgow.

Our client have a long history of developing excellent individuals in their state of the are contact centre in Glasgow. They understand changing career can be daunting and have first-class training teams who take you through your first three months in a supported learning environment. This is not a “sink or swim” type of approach – it’s about fostering a culture which is high performing but open and supportive.

Transitioning from other customer oriented roles into our client's customer contact teams, you can expect a few differences from what you are probably used to, such as:

* A great starting salary of £19,500 (PRO-RATA) = £9.37per hour + Bonus

* A fixed shift pattern – you will know what and when you work always (of course you can do all the things you are used to too like shift swaps and overtime if you want)

* Fantastic classroom-based training and support through your first 12 weeks

* An enviable career path within a household name business

Of course, a lot of things will be very similar to you like:

* Customer focus – your customer service background will help you as whether it is face to face or over the phone, it is all about great conversations and customer experience

* Product knowledge – just as you have done in other environments, you will get to know your products inside out to advise your customer what is best for them as an individual

* Targets – just like other businesses have sales targets and customer satisfaction scores to achieve, contact centres do the same

As an Inbound Sales Advisor customers will call you, looking to understand and buy your products and this interest must be returned. This means engaging with customers, understanding their lifestyle, needs and wants. Listening, empathy and communication will be your core strengths, along with a personality that is genuinely people focused.

What about the rewards?

* A guaranteed 16 hour fixed Shift Pattern (3 evenings 5pm-8pm, Monday/Thursday/Friday and Saturday 10.30-6.00pm)

* Training in same hours

* Base Salary - £19,500 (PRO-RATA)

* Uncapped Bonus - £500 per month or above highly realistic (FTE)

* 30 days holidays

* Mobile Phone Discounts

* Flexible Benefits e.g. Cycle to Work

The Important Bit

If you are interested in this role, please get in touch now. Interviews are being held now for start dates in April.

For more information and a confidential discussion, please contact Rob Hilley at CCA Recruitment on (phone number removed).

No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.

Disclaimer

CCA Recruitment Group is an employment agency with a legitimate interest in providing work finding services. Please be advised that by submitting your CV to CCA Recruitment Group, directly or via any of our job advertisement platforms, your personal data will be held on our secure internal CRM system for a maximum period of 24 months. The personal data contained therein will not be shared with any third parties without your express consent. As an individual, you have the right to withdraw consent at anytime. Following a period of 24 months inactivity your CV will be deleted permanently from our database