Skip to main content

This job has expired

Customer Service - part time evenings and weekends

Employer
Interaction Recruitment
Location
York, North Yorkshire
Salary
£18449/annum
Closing date
14 Jun 2019

View more

Sector
Customer Service & Call Centres
Hours
Part Time
Flexibility
Set hours
Contract Type
Permanent
Location MK78LE

The Role

- Providing assistance with balance requests, password set up and all general customer requests for information concerning the product
- Dealing with all complaints in accordance with the internal complaints procedure
- Logging any resolved complaints or escalating and unresolved complaints
- Escalating any potential problems and feedback from customers to the management team
- Resolution of non-technical queries

The Person

- Previous experience of working in a customer service role
- Excellent communication skills
- Be competent using a PC/keyboard
- Be enthusiastic and flexible with the ability to work as part of a team

This does require full flexibility between the hours of 6pm and 11pm Monday to Friday and all weekend between 6am and 11pm.

In return,

Attractive salary: £8.87 per hour £18,449 pro rata Per year and 40 hours a week. Increased on preformance.

provided with all the support and tools you will need to be successful. fantastic progression opportunities in this role. Our client strives to promote internally as much as possible.

Upon Joining Free parking! (up to £54 monthly saving)

Holiday purchase –Buy or sell up to five days holiday per year - tax relief on the cost of childcare.

Peoples Pension Scheme – 2% contribution by TMS. (subject to eligibility criteria)

After 3 Months-Eye care vouchers – free eye test plus £55 towards the cost of glasses if for VDU use, Attendance.

Incentive Scheme – £150 Voucher for 100% attendance in a year.

Tastecard discounted membership.

Tax Free “Cycle to Work” Scheme - Save up to 32% on the cost of a new bicycle and accessories.

After 6 Months-Free health cash plan cover for you and your dependents & Over 4000 offers on shopping, restaurants, cinema tickets & gym membership.

After 12 Months- Life assurance of 1x basic salary (4x if a member of the Corporate Vantage Pension Scheme).

Long Service reward and recognition for employees with over five years’ service.

Progression – Great progression oppertunaties. Fraud, debt collection, management and training

Get job alerts

Create a job alert and receive personalised job recommendations straight to your inbox.

Create alert