PART TIME CUSTOMER SERVICE ADVISOR REQUIRED FOR STOKE ON TRENT BASED COMPANY!

PART TIME CUSTOMER SERVICE ADVISOR
STOKE ON TRENT
FIXED TERM CONTRACT – 12 MONTHS
PART TIME HOURS 5PM – 9PM MON-FRI (20 HOURS PER WEEK)
£8.30 PER HOUR

The main responsibilities of this busy role are as follows:

* Processing customer orders quickly and accurately, principally by telephone but also by electronic/digital means, including fax.

* Supporting customers and answering/resolving customer enquiries concerning orders placed or to be placed.

* Providing information on the company product range.

* Contacting Key Account customers providing them with a full update on their order, providing any out of stock information and offering alternatives where possible and placing manual orders.

* Handling order issues and referring calls to other departments where necessary.

Interested applicants must be able to demonstrate excellent customer service and order processing skills from previous office based roles. A good level of IT literacy is also required.

Due to the expected high number of applicants for the Part time Customer Service role, we regret that it may not be possible to respond to all unsuccessful candidates.

To apply please or e-mail your current CV or apply online.

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