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Customer Service Assistant

Employer
IP Recruitment Ltd
Location
Hoddesdon, Hertfordshire
Salary
£8.50/hour
Closing date
19 Jun 2019

View more

Sector
Customer Service & Call Centres
Hours
Part Time
Flexibility
Set hours
Contract Type
Permanent
1

Our client based in Hoddesdon has an exciting opportunity for a Customer Service Assistant to join the team.

Key responsibilities:

* Handling customer enquiries to include face to face, on the telephone and via email

* Consulting with customers on self-storage needs and availability

* Managing customer accounts

* Delivering exceptional customer service to all customers

* Entering customer information on the database

* Signing up new customers

* Credit control

* Selling products to customers in store

* General housekeeping and maintenance of the store

You will be required to be a key holder for the premises.

Ideal candidate:

You will have worked within a face to face customer service environment and experience of selling is an advantage. You will be confident in dealing with customers and have excellent communication skills along with a friendly and enthusiastic attitude. You will be computer literate and be able to use MS Office software products.

This is a permanent opportunity, part time, Monday - Friday 1pm - 5.30pm although you will be asked to cover mornings to cover other staff when on holiday. Immediate vacancy

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