Senior Account Manager - Care - Flexible Working Available

£40000 - £45000 per annum
31 May 2019
30 Jun 2019
Full Time
Contract Type

In a nutshell

We are looking for an inspiring and passionate Account Manager, to lead a talented and dedicated Accounts Team to provide an excellent account management service to a portfolio of accounts. you will inspire them to deliver an exceptional service, achieving agreed business targets and developing excellent client relationships through our ways of working and behaviours.

About the role

You will be:

  • Leading a team to provide an effective account management service to a portfolio of accounts through the agreed Ways of Working model
  • Creating and overseeing the creation and achievement of annual account plans for the aligned account portfolio and to ensure the effective delivery of these through robust project management across the Accounts and Operational teams
  • Ensuring achievement of these agreed priorities through the management of a team of Key Account Managers and Engagement Officers and through liaison with the Senior Client Account Executive to secure appropriate support for campaigns and any associated activity
  • Accurately forecasting and then to deliver the budgeted number of quality starts and internal operational targets
  • Managing the performance and development of a remote team through effective coaching and robust performance management conversations including monthly 121s and bi annual performance reviews

About you

We are looking for:

  • Proven significant experience of operating in a senior account management role
  • Proven significant experience of business development across a portfolio of accounts
  • Proven experience of developing and maintaining strong relationships with senior stakeholders
  • Proven experience of managing a team of staff at a mid-management level within a target driven environment
  • Proven significant experience of project management disciplines
  • Experience of working in high demand environments, to targets and tight deadlines
  • Excellent communication, presentation and listening skills
  • Excellent negotiation and influencing skills

If you think this describes you and you want to put your skills and experience to work in a new way, this could be your life-changing opportunity. So, click apply and we can start this journey together

What we offer

We offer a great benefits, reward and recognition and wellbeing package which includes some of the following:

  • 25 days holiday (business closes at Christmas)
  • Contributory pension (company matched)
  • Life Insurance
  • Discounts on courses (including your family and friends)
  • Access to a comprehensive reward, recognition and wellbeing platform

For more information:

Professional Development which includes:

  • A comprehensive management development programme
  • A career pathway programme to support your personal and professional development

For more information:

About us

Lifetime Training delivers training courses and apprenticeships to people across the UK every day. We are an innovative, energetic company that places real emphasis on providing a great service to our clients and learners

We are Life Changing people, and while we're helping other people to change their lives, we also help our own people to change theirs. We put as much into our people as we do our learners and clients, making sure they are comfortable and confident in their role and always ready for the next opportunity.


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