Shop Manager
Location: Bulwell
Hours: 35 hours per week - including weekends (flexible days)
Contract type: Permanent
Salary: £16,096 per annum

Could you create a vibrant window of the British Red Cross in the heart of Bulwell?

We are looking for a Shop Manager who will be responsible for the management and successful delivery of a customer focussed shop team in Bulwell.

With retail supervisory experience and an ability to get the best out of an amazing team, you'll have the opportunity to leave your imprint on your store.

With complete autonomy, you'll oversee the day to day running of the shop and decide upon the perfect layout and atmosphere. You'll also be responsible for achieving store profits and targets, and inducting, training and managing new staff and volunteers.

Together, you'll create a shop that will uphold the British Red Cross' image and reputation, and help us raise vital funds to support people in crisis.


Helping people in crisis begins at your local charity shop
Full of gifts, clothes and even the odd vintage gem, our 330 shops across the UK are home to over 6,500 volunteers and 700 paid staff. Our team is bright and bubbly, and we love meeting people from all walks of life.

We want to make sure everyone that visits us has a great experience, and we never forget the contribution our little makes to helping those in crisis.

"I'm not delivering to a profit target to enhance someone's personal wealth - I'm making a real - visible - contribution to supporting the work of my chosen Charity"
- Joanne , Area Retail Manager


This role might be for you if...
You've got retail experience at supervisory level. You can deliver outstanding customer service and you're comfortable with organisational and cash handling duties too.

You know how to get the best out of people. With proven management skills, you know how to develop and inspire your team.

You're a goal getter. You can work to targets and use your initiative to achieve positive results.

You get 'us'. You care about the Red Cross cause and have the skills and knowledge to promote the shop in the local community as the charity retailer of choice. An understanding of issues related to working with volunteers would also be advantageous.

How to apply
To apply, please send a CV, together with a Cover letter of no more than 2 pages outlining your suitability for the role, to Eilidh Balfour , quoting 'REQ0000025ZB Shop Manager - Bulwell' in the subject line.

Please also send our supplementary questions and equal opportunities monitoring form together with these documents - you can download a copy by clicking here.

Closing date for application is 23.59 on Thursday 27th June 2019

We offer a wide range of staff benefits, including:

• 28 days holiday (plus Bank / Public Holidays) - pro rata for part time staff
• Option to buy an extra 5 days annual leave
• Up to 6% contributory pension
• Discounts from a range of online and high street retailers

A little bit more about us...
The British Red Cross help anyone, anywhere in the UK; get the support they need if crisis strikes. From hiring a wheelchair or dealing with loneliness, to adjusting to life in a new country - we're there when you need us.

Our organisation was born out of a desire to bring help without discrimination. Impartiality and neutrality have been central values for the Red Cross since we started.

At the British Red Cross, we are looking for the best people to help us provide support to millions of people affected by crisis in the UK. We want our team to reflect the diversity of the communities we serve, offering equal opportunities to everyone, regardless of; age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, or sexual orientation.

Diversity is something we celebrate and we want you to be able to bring your authentic-self to the Red Cross. We want you to feel that you are in an inclusive environment, and a great position to help us spread the power of kindness.

In the British Red Cross we will not tolerate any form of misconduct, including sexual harassment, exploitation and abuse. We have a code of conduct in place, and are committed to creating a culture of integrity in the organisation where misconduct is not tolerated, situations of abuse are quickly investigated and perpetrators are dealt with effectively.

If you are appointed to a role within BRC you will be subject to the organisation's Code of Conduct, a copy of which you can find on our website.

As part of its recruitment and selection process the British Red Cross undertakes DBS (Disclosure and Barring Service) checking of all individuals who regularly work with or have access to children and vulnerable adults.

The British Red Cross, incorporated by Royal Charter 1908, is a charity registered in England and Wales (220949) and Scotland (SC037738).

Follow us on Twitter @RedCrossJobsUK and on Linked in - British Red Cross, to hear about our latest job vacancies.

Connecting human kindness with human crisis