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Business Support Manager

Employer
Connect2Hampshire
Location
Winchester, Hampshire
Salary
£20.97/hour
Closing date
23 Aug 2019

View more

Sector
Public Sector
Hours
Part Time
Flexibility
Set hours
Contract Type
Temporary
Business Support Manager

Winchester

Contract 6 months, Part time to suit you, 18.5 hour a week

£20.97 per Hour

The job

Oversight of the annual cycle - ensuring all service business tasks are carried out at the correct time of year
Building of budget and staffing commitments
oversight/management/monitoring/reporting
End of year processes
Recording all work against the overall service framework. Modelling time available for key work strands, recording time committed for key work strands.
Collecting and recording all work commitments for the year
Modelling/recording/tracking/linking with EPs to work is recorded and monitored.
Putting in place and monitoring SLAs
Putting in place and monitoring formal contracts (eg universities; non-Hants settings)
Setting up and monitoring annualised billing plans
Setting up/monitoring/processing any changes/liaising with settings re any issues
Maintaining a customer database
First point of contact for customers re contractual issues
Provision of customer analysis/trends to HLTConnect2Hampshire, part of Hampshire & Kent Commercial Services LLP, is an equal opportunities Employment Agency & Business and positively encourages applications from all suitably qualified and eligible candidates

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