Tenancy Officer - Flexible Working Available

£18000 - £18000 Per Annum
02 Aug 2019
30 Aug 2019
Full Time
Contract Type

Are you organised and proactive? Do you have an understanding of housing benefits? Our client would love to hear from you!

Our client is a Christian Charity in Nottingham offering support to vulnerable adults and young people, helping them through Stage Progression from homelessness towards sustaining a tenancy and achieving independent living

Position: Tenancy Sustainment Officer

Location: Nottingham

Salary: £18,000 per annum

Duration: Full Time, permanent - hours 37.5 hours per week

Benefits: Generous Leave Entitlements, Access to green travel loan, great training opportunities, Free Gym Membership at YMCA Gym or discounted external gym membership, discounted Cross Fit membership, access to free private counselling sessions, generous annual leave entitlement, Death in Service benefits and much, much more.

Closing Date: 30th August

Interview Date: TBC

About the Role:

As Tenancy Officer you will ensure that residents have access to, and understand, loans, grants and claims. You will also help residents understand their tenancy agreement, make timely payments and provide them with general support. Your advice will be invaluable to their progression.

Their Staged Progression structure helps homeless people in Nottinghamshire move back into independent living. Residents move from hostels into Transitional Homes, gradually working towards independence. As Tenancy Officer you will help provide residents with benefit, employment and skills support to help them make sustainable changes to their lifestyles.

About You:

As Tenancy Officer you will have the following skills and experience:


  • Previous experience of working within supported housing, ideally supporting challenging adults and / or young people
  • Current knowledge of housing issues and legislation particularly relating to homelessness
  • Knowledge of the benefits and welfare system
  • Proficient in Microsoft Word, Excel, Access and Outlook
  • Excellent communication skills, enabling you to relate and engage with residents.
  • A clear understanding of safeguarding and of delivering to a diverse customer base.


In Return:

Our client is an excellent organisation to work for. As well as an extensive benefits package they are committed to support with training and opportunities for progression. If you are looking for a rewarding career where you can really help people, with great opportunity for growth then apply today!

Other roles you may have experience of could include: Tenancy Adviser, Housing Advisor, Tenancy Support Officer, Tenancy Sustainment Officer, Tenancy Officer, Neighbourhood Tenancy Officer, Hostel to Home Officer, Tenancy Compliance, Tenancy Relations, Housing Benefit Adviser

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