Location

Southampton, South East, SO15 1GH

About the job Job description

Are you an experienced IT Support person with good knowledge of different ICT Systems? 

Do you have small network management experience? 

Would you enjoy the variety of providing front-line support to IT Users but also the management of a complex network? 

If so, we have an opportunity for an IT Manager to join our team at the Marine Accident Investigation Branch. 

The Marine Accident Investigation Branch (MAIB) is an independent unit within the Department for Transport (DfT) with responsibility for investigating accidents involving UK-registered vessels anywhere in the world, and any vessel in UK territorial waters (12 mile limit). The MAIB is based in Southampton and has 36 members of staff. 

You will have the chance to focus on the day-to-day management and support of the systems and platforms. You will also be involved in keeping up to date with developments in technologies, to enable this small branch to maintain currency and keep up with the challenges that staff may encounter in the course of their investigations 

Role Responsibilities 

As part of your role, you will be responsible for: 

• Developing and managing MAIB’s IT equipment and its supporting infrastructure 
• Managing the Branch’s local accredited network 
• Managing the servers, storage and network, including UPS support and critical data back-up 
• Developing and managing the network security 
• Set-up and problem-solving associated peripherals including laptops, PCs, printers, mobile and desk phones 
• Advising on replacement and upgrade of existing equipment 
• First line support for the MAIB’s use of the DfT’s ETHOS network and telephone systems 
• Accounting and support of technical equipment issued to staff, including laptops and PCs, mobile phones, digital recorders and cameras 
• Contributing to the management and continued development of the branch’s databases 
• Administration responsibility for the branch’s Microsoft suite of tools and platforms 

For full details of the role responsibilities please see the role profile attached to the advert. 

The successful applicant will be subject to security clearance to Security Check (SC) level 

About you 

Do you love to involve yourself in a wide range of IT products and services? 

We are looking for someone with a high level of knowledge in a wide range of IT topics. We will look to you to provide the focal point for staff as first line support. You have in-depth experience of Office products. You can also successfully manage service delivery of ICT services and working with teams from IT service operations. 

We are looking for a fantastic communicator who can convey complicated information in an accessible and easy to understand format. We would love to attract someone who has exceptional communication skills. You are passionate about working collaboratively with others and can express yourself in a confident and concise manner. 

About us 

We are part of the Department for Transport (DfT). DfT is a great place to work, and our ‘one team’ approach really makes a difference. We value our staff and that’s why we’re committed to nurturing an inclusive environment across the Department. 

You’ll be part of an innovative organisation that invests in all our people, ensuring we have the diverse skills to deliver transport that moves Britain ahead now and into the future. 

Find out more about what it's like working at the Department for Transport. 

DfT has been recognised for its leadership on workplace gender equality by being included in The Times Top 50 Employers for Women 2017. 

DfT’s inclusion is recognition of our commitment to make the Department a great place to work through our culture of equality and inclusivity and the great strides we’ve made to raise the number of women in senior positions.

Behaviours

We'll assess you against these behaviours during the selection process:

• Making Effective Decisions
• Changing and Improving

Technical skills

We'll assess you against these technical skills during the selection process:

• Digital, Data and Technology (DDaT) Professional Capability Framework

Benefits Pensions

Civil Service pension schemes may be available for successful candidates.

Benefits

Being part of our brilliant Civil Service means you will have access to a wide range of fantastic benefits. We offer generous annual leave, attractive pension options, flexible working, inclusive working environments and much more to support a healthy work/life balance.

Things you need to know Security

Successful candidates must meet the security requirements before they can be appointed. The level of security needed is security check.

Nationality statement

Candidates will be subject to UK immigration requirements as well as Civil Service nationality rules.

If you're applying for a role requiring security clearance please be aware that foreign or dual nationality is not an automatic bar. However certain posts may have restrictions which could affect those who do not have sole British nationality or who have personal connections with certain countries outside the UK.

Selection process details

This vacancy is using Success Profiles, and will assess your Behaviours, Strengths, Experience and Technical skills.

When considering your experience, please tailor your Personal Statement to demonstrate your experience of working in a first line support role and the management of IT networks including :- 

• Building and maintaining a working knowledge of: 

- Windows based PC and Server Operating Systems 
- Group Policy, Active Directory 
- Antivirus 
- Firewalls 

• Managing network infrastructure, including cabling and patching, switches, routers 
• Internet filtering and VPN configuration 

The selection process will be designed specifically for the role. As a result, your assessment could include: 
• an interview 


The Department for Transport alongside other Government Departments recruit using Success Profiles. This means for each role we consider what you will need to demonstrate in order to be successful. This gives us the best possible chance of finding the right person for the job, drives up performance and improves diversity and inclusivity. For further information on Success Profiles please click here 

Your interview may consist of a range of question types. These may include questions about: 
• what energises and motivates you 
• how you would manage situations relevant to the role 
• your previous experience 
• your professional skills and knowledge 

You’re encouraged to become familiar with the role profile, as you may be assessed against any of the criteria recorded within. 

As part of the application process you will be asked to complete a CV and personal statement. Further details around what this will entail are listed on the application form. 

Feedback will only be provided if you attend an interview or assessment.

Nationality requirements

Open to UK, Commonwealth and European Economic Area (EEA) and certain non EEA nationals. Further information on whether you are able to apply is available here.

Working for the Civil Service

The Civil Service Code sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles.

The Civil Service embraces diversity and promotes equality of opportunity. There is a guaranteed interview scheme (GIS) for candidates with disabilities who meet the minimum selection criteria.

Apply and further information Contact point for applicants

For further information on this vacancy please contact - [email protected]

Sift/interview dates and location

The sift is due to take place w/c 2nd September 2019 

Interviews/assessments are likely to be held w/c 30th September 2019 

We will try to meet the dates set out in the advert. There may be occasions when these dates will change. You will be provided with sufficient notice of the confirmed dates. 

If successful and transferring from another Government Department a security check may be carried out. 

Further information

We have adopted anonymised recruitment. This means that your name, date of birth and other personal details will not be seen by the sift panel. 

We may hold a merit list for up to twelve months. During this time, if a similar role is identified and you have been placed on the merit list you may be considered for the post. Within the merit list period, your application form and selection information may be shared across the department and its agencies. 

Reasonable adjustment 
If a person with disabilities is put at a substantial disadvantage compared to a non-disabled person, we have a duty to make reasonable changes to our processes. 
If you need a change to be made so that you can make your application, you should: 
Contact Government Recruitment Service via [email protected] as soon as possible before the closing date to discuss your needs 

Complete the “Assistance required” section in the “Additional requirements” page of your application form to tell us what changes or help you might need further on in the recruitment process. For instance, you may need wheelchair access at interview, or if you’re deaf, a Language Service Professional 

Applicants who are successful at interview will be, as part of pre-employment screening subject to a check on the Internal Fraud Database (IFD). This check will provide information about employees who have been dismissed for fraud or dishonesty offences. This check also applies to employees who resign or otherwise leave before being dismissed for fraud or dishonesty had their employment continued. Any applicant’s details held on the IFD will be refused employment. 

If you feel your application has not been treated in accordance with the Recruitment Principles and you wish to make a complaint, in the first instance, you should contact 

Government Recruitment Services via email: [email protected] 

If you are not satisfied with the response you receive from the Department, you can contact the Civil Service Commission: 
Click here to visit Civil Service Commission 

Any move to the Department for Transport (DfT) will mean you will no longer be able to carry on claiming childcare vouchers.