Becoming a System Support Developer with FERA Science Ltd:

As System Support Developer you will provide effective support and issue resolution - this will involve; monitoring scheduled tasks and activities; reporting on volume and type of support tickets; undertaking minor enhancements on existing systems, all of which may involve liaising with colleagues (including service desk staff, developers, managers, and system users)

What you will do:

• Monitor the development support queue, prioritising tickets and be responsible for addressing priority support tasks in a timely manner.
• Monitor scheduled tasks and processes, raising tickets for any issues/failures, and be responsible for addressing any errors reported in a timely manner.
• Monitor webmaster inbox and be responsible for raising tickets and addressing any errors reported.
• Notify managers of any ongoing issues as they become evident and escalate any ticket which cannot be resolved within required timeframe.
• Work collaboratively with other team members to ensure issue resolution
• On a daily basis, provide a summary of support work in order to ensure effective work prioritisation across the team.
• Provide maintenance and sometimes minor change for existing systems as necessary.
• Carry out all development within a version controlled environment to defined coding standards.
• Your experience will include:
• Educated to degree level or similar in IT, or equivalent experience.
• Experience with working in a version controlled environment.
• Develop web-applications using HTML, CSS, Javascript and one or more of php, ColdFusion, or front-end framework such as Bootstrap, jquery, Angular
• Relational database, preferably MySQL, or MS SQL Server
• An understanding of object-oriented programming.
• Ability to write clear, concise and well-documented code
• Understanding of CSS, HTML, and one or more of php, ColdFusion, JavaScript, JQuery
• Understanding of development frameworks
• Desirable
• Experience of using Jira, and SVN SubVersion and/or Git
• Experience of developing using a development framework., e.g., Laravel php framework, Angular
• Experience of implementation, enhancement, or administration of CMS such as Drupal, Wordpress etc.

About FERA Science Ltd

Fera is a joint venture partnership between Capita and Defra, working proactively to improve global food security, sustainability and safety. As a national and international centre of excellence for interdisciplinary investigation and problem solving, we work on plant and bee health, crop protection, sustainable agriculture, food and feed quality and chemical safety in the environment. Join our ambitious team here and you'll help respond to the most pressing challenges in the industry.

Capita Plc are the UK's leading provider of business process management and integrated professional support service solutions. Through quality solutions, tailored to our customers needs, we've helped countless organisations unlock value and maximise their potential. With access to our range of unique and diverse opportunities, offering real career advancement and progression, we can unlock your potential too.

What's in it for you?

At Capita, we believe an open, transparent working environment that encourages ingenuity and collaboration - with colleagues, customers and clients - is what makes us so effective at what we do.

As well as a generous basic salary, we also give you 23 day's holiday (rising to 27), and access to a variety of voluntary benefit options. These include a share save scheme, life assurance, holiday buy and many more designed to suit your own personal lifestyle, such as retail, health & wellbeing and leisure discounts. At our York office, you will also benefit from (onsite gym / free parking / etc.)

You'll be joining a network of some of the most experienced, innovative and dedicated people in the country - the opportunities to learn new skills, develop in your career and grow and as we grow are almost endless. Our mission is to help you realise your potential - whatever that means to you.

What we hope you will do next

Help us find out more about you by completing our short application process - click apply now. We understand you might have some questions before taking the step to apply - you can contact [email protected] for guidance.

Capita operates as an equal opportunities employer and we welcome all applications regardless of gender, marital status, sexual orientation, pregnancy, race, colour, ethnic origin, nationality, religion or beliefs, disability, age, political opinions or trade union membership.

Capita Resourcing operates as an equal opportunities employer and we welcome applications from all suitably qualified candidates regardless of gender identity or gender expression, marital status, sexual orientation, pregnancy or maternity, ethnic origin, nationality, religion or beliefs, disability, age, political opinions or trade union membership.