This is an exciting opportunity to join and expanding professional services organisation based in Leeds, my client are going through a period of growth and are seeking experienced Administrators to join their team on a part time basis working 9.30 to 2.30 Monday to Friday. This is a busy and varied administration role where you will working as part of the operational team, carrying out duties relating to investors. Day to day, you will receive, process, input and check customer information therefore attention to detail and a high degree of accuracy are key within this role. You will also have contact with customers, receiving and responding to queries via phone, email and letter therefore excellent written communication skills are a also a must!

My client offer a professional and friendly working environment along with the ability to develop your career through supported study and excellent benefits such as free on site parking, free shuttle bus from the centre of Leeds, free fruit and many more! The successful applicant will have experience of working within administration, you will have excellent attention to detail along with strong organisational skills.

Day to day duties:

Accurately processing, inputting and checking customer information
Communicating via phone, email and letter with investors, key contacts and internal colleagues
Referring and looking into more complicated queries
Clearly communicating with customers and colleagues internally
Updating and maintaining the accuracy of records
Supporting our teams based offshore and those less experienced with more complicated queries
Making sure that all feedback is responded to, and that accounts/information is corrected appropriately

We have several opportunities across the operations team including:

Dealing - Day to day this team liaises with investors and key contacts in relation to the set up and maintenance of funds
Business Admin - Day to day, this team ensures that work that comes in to the Operations area of the business is correctly distributed to the relevant team.
Settlements and Registrations - Day to day this team look after administration of dealing settlements, contract notes, probates and registration activities

Essential:

Excellent communication skills, both written and verbal
Ability to work under pressure and to tight deadlines
Excellent attention to detail and accuracy
Good organisation and time management skills
Ability to prioritise
Ability to adapt to changing situations
Excellent customer/client service skills
Good understanding of Microsoft Office packages