Learning and Development Programme Coordinator

PURPOSE OF THE JOB:

• Working with clients, associates and the ECC core  team to organise, co-ordinate, and administer external programmes and events
• Supporting the design and production of programme materials
• Co-ordinating Learning and Development provision for the ECC team and Associates

ABOUT US: Executive Coaching Consultancy is the leading provider of expert coaching for talented individuals at key transition points in their lives. ECC coaches work with emerging and established leaders, drawing on a 25 year track record of success to help individuals and organisations get the very best from their people.

Key Tasks

• Manage logistics and co-ordination of agreed programmes
• Liase with participants, managing, psychometrics, pre and post-programme work
• Create programme materials such as PowerPoint presentations, handouts, briefing documents, evaluation forms, delegate lists, digital designs
• Provide a professional support to clients re programme set-up, organisation and ongoing queries
• Support coaches in the run up to events with required logistics and materials
• Organise post event procedures – collation of evaluation forms, de-brief notes, testimonials, all relevant logs
• Writing evaluation reports
• Maintain key databases/logs for programmes/events
• Support administration of internal induction and training
• Booking and logging programme related travel in line with the travel policy
• Monitor financial aspects of programmes (expenses, hotels, travel)
• Assist with set up for ECC internal events (e.g. catering, refreshments
• General office support – phone queries, copying, organising stationary, post
• Adhoc administrative duties supporting the general team and Directors

SKILLS

• Excellent Powerpoint Skills
• Meticulous attention to detail
• Interest and creative ability to develop content ideas
• Excel skills
• Confident interpersonal and customer service skills
• Adept at building relationships with key stakeholders
• Strong written and verbal communication skills
• Competent database skills
• Desirable: Experience using CMS, image manipulation (e.g. Photoshop/InDesign) and e-learning software (Articulate 360)

ATTRIBUTES

• Likely to be a graduate with experience of working in administration, organisation and client facing roles
• A passion for organising and accuracy
• Team player – an all-rounder with a positive ‘can-do’ attitude
• High energy and proactive
• An interest in Learning & Development
• Enthusiastic about helping others
• Articulate and a fantastic communicator
• Able to work well under pressure

OTHER INFO

• The role could be full-time although 26 + hours across 5 days could also work
• Occasional working from home available 
• No visa restrictions
• Salary to be discussed
• 20 days holiday prorated (plus bank holidays) with the view to increase after two years’ service
• Day off on birthday and additional 2 days over Christmas when the office is closed 
• Enrolment into pension scheme after passing three months’ probation successfully