Purchasing Systems Support Developer - Flexible Working Available
An exciting opportunity for an experienced Proactis support specialist has arisen to join the dynamic and diverse Purchasing Systems Team within the Finance department who have a real strive for service excellence. The role will provide key support services to all business areas and its activities with Proactis (iBuy) Purchase to Pay system.
This is a fantastic opportunity to further strengthen technical and analytical skills whilst gaining a first- hand insight of all business activity and operations. This role will provide the successful candidate with the opportunity to influence change in how the business operates by introducing local efficiencies and assisting in streamlining processes.
The successful candidate will be an enthusiastic self-starter with excellent communication skills who is passionate about people and delivering an excellent service. The candidate will need to be a flexible individual, a great team player and able to work in a fast- paced, demanding environment whilst maintaining professional standards.
Knowledge of key financial processes, ability to gather and document requirements, making recommendations, as well as supporting users through change is essential.
You will be expected to provide an outstanding support service to over 1,000 internal system users as well as deliver workshops and training sessions, both in classroom and 1-2-1 settings across multiple office locations. There will be an opportunity to learn other core financial systems. The heart of this role is to coach and integrate with internal customers to provide service support on financial procedures and practices in line with supporting systems under financial controls.
Responsibilities will involve solving complex problems through logic, initiative and strong interpretation, understanding and analytical skills.
Essential skills and experience needed:
- Strong Proactis application, technical support and report writing skills will be essential;
- Knowledge of key financial protocols;
- High customer service excellence focus;
- Strong interpersonal and communication skills;
- Experience of providing systems support is desirable
You will be working with a diverse set of customers and be expected to gain a good understanding of how they work and the challenges they face.
Due to the interactive nature of this role ad-hoc traveling to various L&Q offices will be required
You will be working in a diverse inclusive, multi-faith, multi-language, multi-cultural environment based at the Head office in Stratford, within walking distance of the tube and British Rail so very commutable. Competitive salary plus a host of benefits listed below.
This is large company (3,000+ staff) 50 years in business, non-profit and charity area. Training will be provided throughout your career, in-house, at conferences and externally and via continual succession planning.
This is a role in a company where you can really build a long-term career, with fantastic job satisfaction, training and job security.
If you have the above skills with Proactis Purchase to Pay, then apply today!
At L&Q, people are at the heart of our business and our success depends on employing the best people and getting the best from them. This is why we are committed to developing our people. It's only by investing in a well-trained and motivated workforce that we can continue to prosper and sustain business success.
In addition to our support and training, the successful candidate will have access to our full suite of benefits including 26 days holiday rising to 31 days with length of service, annual bonus subject to group performance, excellent Pension scheme, Benenden Healthcare, an employee assistance programme and non-contributory life assurance.
We are committed to supporting your work-life balance and recognise the changing demands and circumstances in life. Please let us know during the recruitment process if you’re interested in part time working or job sharing. In addition, should your circumstances change once you have joined L&Q, you can also request flexible working arrangements, e.g. a change to working hours - if it’s feasible then we’ll make it happen.
We are recognised externally for our commitment to inclusion. We are a Stonewall Diversity Champion, a Disability Confident (Committed) employer and have signed the Time to Change Employer Pledge to demonstrate our commitment to end mental health discrimination in the workplace.
We expect all of our employees to support our environmental policy and social responsibility work. We are an employer committed to environmental and social responsibility.