Part-time Evening customer service advisors
- Employer
- Mainline Employment
- Location
- Chippenham
- Salary
- £8.31/hour
- Closing date
- 11 Nov 2019
View more
- Sector
- Customer Service & Call Centres
- Hours
- Part Time
- Flexibility
- Set hours
- Contract Type
- Temporary
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We are recruiting for seasonal Customer Service Advisors to work on a large retail campaign and support them with their customer service communication throughout the remainder of the year.
This is a great opportunity for you to secure a temporary position, working in a fast paced environment; providing valuable office based experience until the end of the Year, and for star performers there is an opportunity to secure a permanent role. All training will be provided.
We are looking for part time workers who can either do weekends and evenings
We are looking for passionate individuals with great communication skills and have the ability to multi-task and use a variety of computer systems. If this sounds like you then we would love to hear from you!
Main responsibilities/ duties;
Receiving a range of inbound calls from customers including solving various queries such as; delivery of products, damaged or lost products, ordering products, refunds etc.
Writing accurate and professional email responses to both customers, clients and suppliers
Writing accurate and professional notes on Customer accounts
Working to targets, KPI’s and time scales
Skills/ Experience required;
Must be a strong communicator
Experience within customer service is essential
Previous experience within a call centre environment is highly desirable
Ability to use own initiative and ‘think on your feet’ approach
Strong problem solving skills are essential
Fast and accurate typing skills
Must be able to remain calm under pressure
Contract:
Pay rate: £8.31 per hour
A range of starting dates from September through to December – contracts are running up until January 2020
Hours: Monday to Friday 16:00-20:00 and Saturday 08:00-18:00
Benefits;
Free parking
Working in a friendly and positive environment
Modern offices
Full training provided
If you would like to hear more details about the role then please get in touch with Mainline Swindon on / call Shanise on (phone number removed) or apply now.
MASW03
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