Corporate Operations Group - Security Operations Manager, EMEA
Manage all aspects of safety and security for Macquarie operations in EMEA, with additional global responsibilities supporting the Global Security Operations Centre (GSOC).
The responsibilities outlined below will be carried out:
- Manage the day-to-day operational security functions in Macquarie’s EMEA offices, with a focus on the London, Reading and Edinburgh offices.
- Oversee and manage security provider team in EMEA (e.g. manned guarding team), closely managing both internal stakeholders and external vendors, in particular building relationships with Business Services, Real Estate and Technology.
- Partnering with key Global Security and Business Services project teams on security aspects of real estate projects.
- Oversight and coordination with key stakeholders on key security services contracts, ensuring that services are maintained at a high quality, and snags/issues are raised with accountability.
- Conduct regular audits of security operations in EMEA.
- Provide safety and security training to our staff in the UK and in EMEA where needed.
- Leads travel security support for EMEA, including Africa, by means of client engagement, risk assessment, and oversight of logistical and operational security support provided by service providers.
- Develop and maintain close working relationships with law enforcement, peer organisations, forensic investigative firms, and security service providers
- Work closely with the Global Security Operations Centre team by serving as the primary interface with employees in any security-related situation or incident. Leverage strong crisis management skills to quickly action any calls received on 24/7 hotline.
- Synthesize data and compose accurate and timely communications, according to established procedures and templates, to notify relevant stakeholders (regional security management, employees, travellers, leadership, etc.).
- Serve as a main point of contact within the GSOC for the intake and escalation of safety and security incidents as reported by Macquarie staff in EMEA.
- Managing communication with staff via mass notification system to large number of staff in event of a crisis.
- Provide research and analysis of personal protection situations for designated personnel worldwide.
- Manage the collection and basic analysis of all security risk metrics.
- Coordinate and support all office and building evacuation, emergency response and crisis management incidents and training.
- Report regularly on project progress, incidents and key team metrics to Global Security leadership.
Key Skills Requirements
- Strong verbal and written communication skills
- Ability to prepare clear and concise situational reports
- An experienced relationship manager with strong interpersonal and network building skills
- Ability to respond well to crises and think quickly in rapidly changing situations
- Strong negotiation and influencing skills
- High levels of drive and enthusiasm
- Self-starter who can and is comfortable to work unsupervised and take initiative
- Strong organisational skills
Qualifications/Work Experience required
- University degree and/or 4-8 years Law Enforcement experience
- At least 4 years corporate security management experience
- Working knowledge of key physical security risks and trends
- Extensive operational and travel security expertise in Africa
- Basic understanding of cyber risk
- Extensive existing networks in industry and government, with proven ties to other financial entities in EMEA and sub-Saharan Africa
- Fluency with Microsoft Office products.
- Any other foreign language will be an advantage
The Corporate Operations Group brings together specialist support services in Digital Transformation & Data, Technology, Market Operations, Human Resources, Business Services, Business Improvement & Strategy, and the Macquarie Group Foundation. The Corporate Operations Group’s purpose is to power the entrepreneurial enterprise.
Find out more about Macquarie careers at www.macquarie.com/careers
Macquarie understands the importance of diversity and inclusion - our long history of success has come from being different. At Macquarie we value the innovation and creativity that diversity of thought brings. The one thing we all have in common is our focus on high performance. If you're capable, motivated and can deliver, we want you on our team.
Macquarie is an equal opportunities employer and does not discriminate on the grounds of age, disability, sex, sexual orientation, gender reassignment, gender identity, marriage, civil partnership, pregnancy, maternity, race (including colour and ethnic or national origins), religion or belief.
We facilitate a range of flexible working arrangements within our teams. Talk to us about what flexibility may be available.