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Part-time Receptionist

Employer
Acorn Recruitment
Location
Crediton, Devon
Salary
£18000 - £20000/annum
Closing date
15 Dec 2019

View more

Sector
Customer Service & Call Centres
Hours
Part Time
Flexibility
Set hours
Contract Type
Permanent
Are you looking for a Part time role?

Are you looking for a Receptionist role in the Crediton area?

Start date: immediate £8.50 p/h +

Permanent role.

The shifts are:

Tuesday 12 - 6pm
Friday 9am - 3pm
Saturday 9am - 3pm

Days can be flexible, it may change into full time role.

Main responsibilities will include:

* Ensure that the service offered by all team members is personal and memorable.

* Ensure excellent communication with all departments throughout the Hotel.

* Handle, follow up and communicate any comments or complaints. Pass on to relevant managers.

* Be familiar with and promote hotel facilities and attractions within the estate.

* Assist guests with any requests e.g. information, making bookings, directions.

* Be fully conversant with handling of reservation enquiries. Be aware of all current offers.

* Be fully knowledgeable on which rooms have faults and/or which rooms should/should not be allocated to guests checking in.

* Tour all areas of the Hotel on a regular basis and report irregularities to the relevant manager.

* Record any unusual occurrences or problems and take appropriate action.

* Organise and aid the set-up rooms for any event/function that is taking place the following day.

* As a team, ensure that guest areas and offices are clean and tidy at all times.

* Check in arrivals and check out departures in line with hotel procedures.

* Ensuring guests luggage is carried (or offered) up to their rooms.

The ideal candidate:

The ideal candidate will have experience in reception and/or customer service and will be a real people person. Also you will need a warm, friendly, outgoing personality and be able to communicate professionally, both verbally and in writing in English.

Benefits include:

* Pension scheme

* 28 days of holidays

* Free parking on site.

If you feel you match the profile, please do get in touch with Judyta at Tiverton Branch on (phone number removed).

Acorn Recruitment acts as an employment agency for permanent recruitment

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