Staffing Match are proud to be working in partnership with DHL at Gatwick Airport!

We have genuine long-term positions with permanent contract opportunities for customer service / check in agents to work at Gatwick Airport.

These positions are PART TIME = 20+ hours per week (PLUS OVERTIME AVAILABLE)

This is a fantastic opportunity for individuals to work in a fast-paced airport and deliver a world class service to its customers.

• FRONT OF THE HOUSE / CUSTOMER SERVICE AGENTS - GATWICK AIRPORT
• PAY - £10.10ph
• SHIFT PATTERN IS 6 DAYS ON - 3 DAYS OFF PER WEEK - 4 HOURS 15 MINS PER SHIFT
• 20+ HOURS PER WEEK (OVERTIME AVAILABLE)
• VARIABLE SHIFT PATTERNS
• MUST BE FLEXIBLE & ABLE TO START ANYTIME FROM 3AM ONWARDS
• ROSTERS GIVEN MONTHLY IN ADVANCE
• ONGOING POSITION WITH THE OPPORTUNITY OF A PERMANENT CONTRACT WITH DHL!
• EXCELLENT WORKING ENVIRONMENT!
• STAFF DISCOUNTS IN SHOPS AND RESTAURANTS!
• DISCOUNTED TRAVEL TO AND FROM WORK
• FREE CAR PARKING

Duties and responsibilities

• Greeting and checking in of passengers and passenger baggage for their respective flights
• Checking passport, visa documentation and flight details
• Monitoring of baggage Weights and applying Excess Baggage Charges if applicable
• Asking relevant security questions
• Offering and aiding customer's needs
• Reconciliation of passengers at Boarding Gates
• Conduct boarding and passenger announcements
• Boarding and disembarkation of passengers
• Ensure compliance with CAA regulations and airport authority bylaws (full training given)

Skills Required:

• Previous experience of working within a customer service role, ideally within a customer facing role
• The ideal candidate will have excellent communication skills and be passionate about customer service
• Excellent communication & interpersonal skills
• Flexibility
• Courteous always
• Patient and understanding
• Able to remain calm under pressure

Hours of work

• 20 hours per week
• Candidates must be available to work 4 hour shifts that may start from 3am and the latest shift may finish at 11pm

Benefits

• Weekly pay + holiday pay
• Discounted travel to and from work
• Permanent employment opportunities
• Free car parking

Requirements

Due to the location of work being at Gatwick Airport you must be able to provide the following:

• 5-year check-able work history, this does not need to be all UK experience, you also do not need to have been employed for a continuous 5 years we just need to verify whatever it is that you have been doing, this can cover unemployment periods, school etc.
• You must be able to provide valid photographic ID
• Willing to undertake a criminal record check

For an immediate interview please apply online today!

No CV? No Problem!

PLEASE TEXT US ON : 07714257968 OR 07732603573 to arrange your interview!

check in staff * check in staff * customer service * customer service * front of house * front of house