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Credit Controller

Employer
WMRecruit
Location
London (East), London (Greater)
Salary
£200-250p/d
Closing date
28 Dec 2019

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Job Details

Our client, a large data centre company is looking for an experienced Credit Controller to work on a contract basis three days per week.  The purpose of the role is to ensure timely and efficient collection of cash, accurate reporting of accounts receivable ledger and timely and accurate responses to customer queries.

Responsibilities and Duties:

  • Responsible for the chasing and collection of payments relating to unpaid bills by applying the collection policy in a timely manor
  • Generation and issue of reminder letters and monthly statements
  • Ensuring that the collections database is maintained, regularly updated, recording chasing

notes and the history of each bill

  • Holding regular meetings with customer relationship managers and account managers to

discuss/escalate debt issues.

  • Attend Credit Control team meetings to discuss outstanding issues and collection performance
  • Highlight accounts with a bad debt risk to line manager
  • Resolving customer Queries/ Questions
  • Liaise with customers on a daily basis to resolve queries by telephone and in writing
  • Liaise with the customer relationship managers, account managers regarding credit notes, re-issued invoices and cash allocations
  • Preparing detailed spreadsheets for clients supported by relevant internal reports
  • Preparing ad hoc statements or reports for clients and/or partners as required
  • Liaise with clients to provide accurate payment allocation details within a specified time frame.

 

Competencies:

  • Organised and methodical approach to work
  • Excellent relationship building skills
  • Strong communications skills (both oral and written), the ability to communicate orally or in

writing, confident telephone manner, tactful and diplomatic when under pressurised situations

  • Team player - the ability to work co-operatively and flexibly with other team members
  • Ability to work under pressure, deal with tight deadlines and demonstrates flexibility as required to perform the role
  • Ability to complete set tasks with minimal supervision

Qualifications:

  • 2+ years’ experience in credit control role
  • Sage experience is an advantage
  • Good knowledge of MS Office products – particularly Excel

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Company

WM Recruit is the recruiting division of Workingmums.co.uk with a focus on female talent, flexible working and gender diversity. We work with a variety of employers, both big and small, who wish to recruit for full time, part time and flexible roles.

Company info
Location
London
GB

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