Collections Officer

Reading, Berkshire
29 Nov 2019
29 Dec 2019
Full Time
Contract Type

Our growing business seeks to employ a bright and enthusiastic Collections Officer into the Flow Operations team, within our EMEA Operations Hub.

The collections activity covers both regulated and unregulated agreements across a broad spread of customer types and financial products. You will be focusing on outbound collection call campaigns to ensure customers pay arrears in a timely manner. You will also support the collections team with all other aspects of collections activities.

You will utilise your strong communication skills to follow-up with customers in a fast, yet professional and efficient manner. You will naturally provide a high level of customer service to be able to resolve collection issues and client discrepancies, issue customer refunds and action account adjustments. You will be comfortable operating in a fast-paced environment, where tasks and priorities change regularly. As an adaptable, self-motivated team player you will invest high levels of energy at work to achieve individual and team goals.

Advantageously, though not essential you may have work experience in a financial services role and developed a sound understanding of leasing products, documentation and banking procedures. However, above all else, we’re looking for you to be driven, motivated and have a learning mindset.

If you are looking for a career, not just a job, with a strong desire to succeed, we want to hear from you!

Specialised and Asset Finance is a global provider of tailored finance and asset management solutions to corporate and institutional clients.

Our deep asset and technical expertise enables us to develop innovative and specialised asset finance solutions across a range of industries including: Technology, Media & Telecoms (TMT); Energy, Renewables & Sustainability; Fund Finance; Resources; Structured Lending; and Shipping & Export Credit Agencies.

Find out more about Macquarie careers at

Macquarie understands the importance of diversity and inclusion - our long history of success has come from being different. At Macquarie we value the innovation and creativity that diversity of thought brings. The one thing we all have in common is our focus on high performance. If you're capable, motivated and can deliver, we want you on our team.

Macquarie is an equal opportunities employer and does not discriminate on the grounds of age, disability, sex, sexual orientation, gender reassignment, gender identity, marriage, civil partnership, pregnancy, maternity, race (including colour and ethnic or national origins), religion or belief.

We facilitate a range of flexible working arrangements within our teams. Talk to us about what flexibility may be available.

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