We’re looking for a Network and Systems Support Engineer to play a vital role in providing support for hardware, software and network infrastructure across our client’s organisation.

Position: Network and Systems Support Engineer

Location: Swindon (M4 corridor)

Hours: Full-time

Salary: £30-35k pa

Benefits: Flexible Working, Pension, Employee Assistance Programme, Family Time benefits including TOIL, 25 day’s holiday (plus bank holidays) holiday trading, discounted gym membership, Health Cash Plan or Private Medical, Cycle Scheme, Annual Staff Day, Life Assurance, Tastecard, Childcare Vouchers, Loyalty Awards, Staff Events, Free tea and coffee and free car parking

Closing date: 9 am, 7 February 2020

Interview date: 17 February 2020

Our clients mission is to bring the Bible to life around the world. They are driven by the conviction that when people engage with the Bible their lives can change, for good.

The Role

Working as part of the Hardware and Systems team, the Network and Systems Support Engineer will:

• Provide 2nd and 3rd line support for end-user hardware, software and the network infrastructure
• Ensure jobs are documented and allocated in a timely manner
• Involved in key IT projects to update, maintain and implement new technologies, which will help deliver our client’s strategic goals

About You

As Network and Systems Support Engineer, you will have excellent IT skills, be a well organised and a confident team player who is an effective problem solver. You’ll be unafraid of responsibility and keen to step up to new challenges and will have hands-on experience in providing technical assistance to remote staff via the telephone and training users in the use of IT systems and software

Other essential key skills include:

• Network services (Group Policy, DNS, DHCP, Active Directory, etc.)
• Networking hardware (SonicWall firewalls, HP ProCurve switches)
• Microsoft Office 365 stack
• Networking protocols, routing and diagnostics
• Windows server 2008 R2 / 2012 / 2012 R2
• Microsoft Exchange 2013 / Office 365 / Hybrid
• VMWare ESXi and vCentre

If you think this describes you and you have the legal right to remain and work in the UK, then we’d love to hear from you. Please submit your CV together with a 250-word statement that sets out your skills and experience in relation to this role.

About the Organisation

Our clients mission is to offer the Bible to the world. Their vision is of a world where everyone has access to the Bible and can recognise its value for them, their families and communities. Working for a Christian charity, this is a great opportunity to work for an investor in people gold employer who have won awards for their excellence in investing in people. They are committed to the development of all staff and have fantastic charity-sector benefits to help motivate and retain exceptional people.

Other roles you may have experience of could include; Network Engineer, 2nd line support, IT Support Engineer, Infrastructure Support Engineer, Network Administrator, Desktop Support Engineer, 3rd Line Support, Technical Support etc.