Office 365 Engineer
- Employer
- Amey
- Location
- Liverpool
- Salary
- £30000 - £36000 per annum
- Closing date
- 14 Jun 2020
View more
- Sector
- Technology & Digital
- Hours
- Full Time
- Flexibility
- Set hours
- Contract Type
- Permanent
Job Details
The Role
Are you seeking an Office 365 Engineer role? Here at our Matchworks offices in Liverpool a great opportunity has arisen for an Office 365 / Exchange Administrator to join our Cloud Services team. We are looking for someone who has administration experience in Office 365 or Exchange, or an ex graduate who is looking for a role in the Messaging area. The key purpose of this role is to manage the daily administration tasks and day to day maintenance of our Office 365 Hybrid environment. The role will enable you to develop your technical capabilities in the Messaging space and will improve your skills in Office 365 and Exchange.
What is the purpose of this role?
- Manage both incidents and requests within the Service Management tool, and effectively manage call volumes and escalations.
- Maintaining the Office 365 Hybrid Environment, carrying out daily tasks and day to day maintenance.
- Responding to any security related issues, such as Spam or Malware infected mail, phishing attacks etc.
- Resolving any issues with mail flow from Exchange On-Prem environment to Office 365 or vice versa.
- Responding to any messaging related issues provided by the Service Desk or escalating if required.
- Assist in Project work to optimise or implement new technology or solutions in Office 365 / Exchange.
Experience required
- Experience in Administering and Troubleshooting Office 365
- Experience in diagnosing Messaging issues by reviewing NDR's and message headers, running Message traces etc.
- Experience in supporting all Office 365 Services such as SharePoint Online, Yammer, Teams, and Power Automate.
- Experience in Troubleshooting Office ProPlus apps, in particular Outlook.
- Good PowerShell Skills
- Have some understanding of Reporting in Office 365.
- Experience in Managing an AADConnect environment.
- AD Experience.
- Experience supporting and maintaining MS Windows Servers in an Active Directory environment.
- Experience of working effectively and positively in a busy, pressurised environment
Salary and benefits
This is a Band B role and attracts a competitive salary, 24 days holiday (plus bank holidays), 37.5 hour working week, pension and access to a range of Amey savings and benefits
Company
About Amey
We place great value on our people and the contribution they make to our business, that’s why we aim to offer a competitive benefits package to all of our employees.
Working for Amey you will receive a competitive salary and will be able to join our contributory pension scheme. In addition you will be entitled to Company sponsored life assurance and a generous holiday entitlement. You will also be invited to join Amey Choices which offers a range of flexible benefit options and offers additional benefits available throughout the year. Amey is an equal opportunities employer.
- Website
- http://amey.co.uk/
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