Lead Supplier Manager
- Employer
- Food Standards Agency
- Location
- Homeworking then multi location
- Salary
- £51,300 - £55,300
- Closing date
- 16 Aug 2020
View more
- Sector
- Technology & Digital, Public Sector, IT
- Hours
- Full Time
- Flexibility
- Home working available, Flexible working available
- Contract Type
- Permanent
Job Details
Office Based, Multi-Location, Home Based. Please be aware that this role can only be worked within the UK and not overseas. Some travel will be required between FSA offices (once lockdown restrictions have been lifted). Due to the ongoing COVID-19 lockdown, new-starters will be required to work from home and revert back to their preferred working pattern once lockdown has been lifted.
About the job Summary
The FSA is a non-ministerial department of over 1300 people, with a big vision – to drive change in the food system so that it delivers “food we can trust” - as the country has now left the EU, the scale of this challenge cannot be underestimated. More than 90% of food and feed law in the UK currently comes from Europe and our primary goal is to continue to protect public health and UK consumers’ wider interest in food.
An exciting opportunity has arisen as part of the FSA IT Division.
The Lead Supplier Manager will report to the G6 Head of IT and will work with colleagues from across ODD to ensure contracts and supplier performance are routinely reviewed, are aligned to business needs and represent excellent value for money. A key aspect of the role is to build on excellent working relations with the supplier base to drive supplier performance and to ensure core suppliers provide high quality, timely and coherent integration services to the business.
Job description
Duties include:
• Ensure supplier frameworks, contracts and services align with business needs and that business requirements are suitably supported through proactive account development and management to drive service improvement and value for money.
• Ensure service delivery is aligned with contract specifications, ensuring high quality and standards are maintained including performance against agreed metrics including SLAs and KPIs.
• Review and creation of supplier management suite of KPI's/Reporting and ensuring that this is continually maintained and updated to provide live performance data.
• Develop effective working relationships with the Service Management team, providing best practice advice and guidance including clear points of escalation etc.
• Work proactively with the service management team and wider business to obtain supplier performance feedback, escalating and challenging the supplier base as appropriate.
Responsibilities
As someone with pride and passion for public service, you’ll recognise the wider Civil Service priorities and always work in the national interest. You’ll seek out opportunities to create effective change and suggest innovative ideas for improvement. You’ll use evidence and knowledge to support accurate, expert decisions and advice. You’ll value difference, diversity and inclusion, ensuring fairness and opportunity for all.
Please read the attached Candidate Pack to discover further details about the role, our organisation, who we are looking for and the criteria we will assess against during the selection process. We look forward to receiving your application and wish you every success.
Behaviours
We'll assess you against these behaviours during the selection process:
- Managing a Quality Service
- Making Effective Decisions
- Communicating and Influencing
- Changing and Improving
Benefits
Our candidate pack details the benefits that the FSA has to offer. Please also refer to the attached Terms and Conditions statement.
Company
We are an independent Government department working across England, Wales and Northern Ireland to protect public health and consumers’ wider interests in food.
Our job is to use our expertise and influence so that people can trust that the food they buy and eat is safe and what it says it is.
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