EO Apprentice Smart Metering Implementation Programme

The Smart Metering Implementation Programme (SMIP) is a major delivery programme spanning Government and industry, replacing traditional gas and electricity meters in homes and small businesses across Great Britain. Smart meters underpin the move to a cleaner energy system by enabling technologies like electric vehicles, smart appliances and micro-generation to be efficiently integrated with renewable energy sources. They are also modernising the energy system for millions of consumers by bringing an end to estimated bills and manual meter reads, enabling prepayment customers to top-up remotely, and providing households with near-real time information which they can use to save energy and cut their bills.

These posts offer an outstanding opportunity to work at the heart of the Smart Metering Implementation Programme. They sit within:

• The Private Office that is central to supporting the senior leadership of the Programme and provides business management and support across all programme workstreams, and
• The Stewardship Team that oversees the Programme delivery plan and monitors progress of the smart meter roll-out by engaging with industry and key partners.

These exciting and varied roles will provide the opportunity to both directly support the Senior Leadership as well as getting involved in the meetings, projects and business administration across the whole programme.

Diversity and Inclusion

In common with all of BEIS, the Smart Metering Implementation Programme is actively factoring Diversity and Inclusion into every single part of our working life. Whether this is the outward facing policy or operations that we deliver to our customers and partners, or the culture we build in the teams in which we work, all parts of our work together fall under the influence of our commitment to value our people and the people we serve, wherever they are and whatever they do.

Job description

You will undertake a Level 3 business administration apprenticeship, helping you build new skills and apply your learning in your role.

In your role you will:

Provide a proactive and comprehensive support service to senior managers (Deputy Director) and their Deputies by taking the lead on diary and time management.

Monitor emails and other communications for meeting requests/ papers and for other priority issues that requiring action, flagging urgent and important tasks to ensure they are dealt with efficiently and promptly.

Provide logistic support for meetings for example issuing appointments, checking availability of attendees, and ensuring that meeting papers and material is complete.

Provide administrative help on the processes that support the whole programme, for example the processes that manage our budgets and spending.

Assist cross programme projects and activities by carrying out bespoke items of work that might include research, preparation of presentations, collating and helping organise responses to communications, information requests and helping colleagues deliver policy and other work.


Previous experience is not as important as energy, enthusiasm, and passion for making BEIS a more effective organisation, dedication to the role and your desire to undertake an apprenticeship.

Whether you are at the start of your career journey or are looking to give your career a new impetus, we want to hear from you if you have the qualities described. An interest in the energy sector / smart metering programme will be helpful. An apprenticeship at this level wouldn’t be appropriate for an experienced professional.

The roles are very varied, and require excellent organisational abilities, good judgment, a focus on problem-solving and an ability to anticipate the impact of issues on SMIP Leadership, the PO team and Programme generally.

Successful candidates will be able to focus on delivering results, have strong communication skills, and the ability to develop and maintain positive working relationships with a variety of people and will be proficient in the use of Outlook and other Microsoft Office systems.

You will also be committed to balancing the role with the apprenticeship learning and will be committed to completing the apprenticeship programme and other development activities.

Apprenticeship Eligibility

This is a development role so to be eligible to apply, the training and development you receive must provide you with significant new skills and learning. This is an essential requirement for apprenticeship funding and means you must not already be fully qualified or experienced in this type of work

In addition, you must:

• Not hold a similar level or higher-level qualification to the apprenticeship UNLESS this is in significantly different subject/business area.
• Be aged 16 or over (there is no upper age limit)
• Have the right to work in the UK and have been ordinarily resident in the UK/EU/EA for 3 consecutive years before starting the apprenticeship

Please Note:

If you hold a degree this Level 3 apprenticeship may not be suitable for you and our Graduate Fast Stream Programme may be more appropriate.
If you apply and do not meet the eligibility criteria, we will not be able to progress with your application and any offer of employment will be withdrawn.


We'll assess you against these behaviours during the selection process:

  • Managing a Quality Service
  • Working Together
  • Making Effective Decisions
  • Communicating and Influencing


BEIS offers a competitive mix of benefits including:

  • A culture of flexible working, such as job sharing, homeworking and compressed hours.
  • Automatic enrolment into the Civil Service Pension Scheme.
  • A minimum of 25 days of paid annual leave, increasing by 1 day per year up to a maximum of 30.
  • An extensive range of learning & professional development opportunities, which all staff are actively encouraged to pursue.
  • Access to a range of retail, travel and lifestyle employee discounts.

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