Tenancy Sustainment Team Leader - Flexible Working Available

Earlsfield, London (Greater)
Circa. £37,500 dependant on experience and location
16 Nov 2020
30 Nov 2020
Full Time
Contract Type

Title: Tenancy Sustainment Team Leader
Contract type: Permanent
Location: Garratt Lane, Earlsfield
Salary: Circa. £37,500 dependant on experience and location

Closing date for completed applications:    30th November 2020                     


It’s a great time to join the L&Q Foundation’s Independent Lives team, delivering on L&Q’s social mission by providing intensive tenancy support to our most vulnerable residents.. Our tenancy sustainment team provide up to six months of support face to face, online and via telephone to residents at risk of eviction and as team leader you will be responsible for directly managing 10 tenancy sustainment officers alongside our other team leader.

We are looking for someone who is energetic, motivated and resilient, who can lead and motivate their team, manage quantity and quality of delivery, develop relationships across our organisation and with external partners, build team engagement and drive innovation whilst making sure that the fundamentals of delivering the service are in great shape.

You will be an exceptional people manager, focused, professional and pragmatic, and dedicated to building a stand-out team and service. Experience of supporting vulnerable or challenging client groups is essential.

For this post the successful candidate may need to apply for or be in possession of a Standard Disclosure Barring Service certificate (DBS) to enable them to work within the team. For further information about the Disclosure Barring Service please visit www.homeoffice.gov.uk 

If you believe you have the qualities we are after and are interested in working for an organisation that can really make a difference to people’s lives, then please apply without delay.

Our commitments:

At L&Q, people are at the heart of our business and our success depends on employing the best people and getting the best from them.  This is why we are committed to developing our people. It's only by investing in a well-trained and motivated workforce that we can continue to prosper and sustain business success.

 In addition to our support and training, the successful candidate will have access to our full suite of benefits including 26 days holiday rising to 31 days with length of service, annual bonus subject to group performance, excellent Pension scheme, an employee assistance programme and non-contributory life assurance.

We are committed to supporting your work-life balance and recognise the changing demands and circumstances in life.  Please let us know during the recruitment process if you’re interested in part time working or job sharing.  In addition, should your circumstances change once you have joined L&Q, you can also request flexible working arrangements, e.g. a change to working hours - if it’s feasible then we’ll make it happen.We are recognised externally for our commitment to inclusion.  We are a Stonewall Diversity Champion, a Disability Confident (Committed) employer and have signed the Time to Change Employer Pledge to demonstrate our commitment to end mental health discrimination in the workplace.

We expect all of our employees to support our environmental policy and social responsibility work. We are an employer committed to environmental and social responsibility


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