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Programme Service Lead

Employer
Not For Profit People
Location
Cardiff
Salary
£35000 Per Annum
Closing date
10 Feb 2021

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Job Details

Programme Service Lead

We have an exciting opportunity for an expert in patient engagement and scaling patient services to join the brilliant Services team as Programme Lead, working across Wales. If you are the best in the business at building relationships with volunteers, clinicians and health sector stakeholders and love the challenge of developing and launching new patient services then we want to hear from you.

Position: Programme Lead Wales

Location: Home based - Wales

Hours: Full time (35 hours per week)

Salary: £35,000

Contract: Permanent

Benefits: Pension Scheme and Stakeholder Pension, Life Assurance: provides a four times salary death in service benefit, Flexible working: core hours are between 10am – 4:30pm, Holiday: 25 days plus 3 between Christmas and New Year and Statutory holidays, Employee Assistance Program available to all staff, Cycle to Work Scheme.

Closing Date: 10th February

Interview Date: 18th February

Thanks to new funding, this role will enable the charity to continue the development and delivery of high quality support services for bowel cancer patients and their loved ones in Wales.

The Role

With a strong focus on patient engagement and insight gathering and proven experience scaling patient support services and amplifying patient voice, the Programme Lead will work collaboratively and at pace to set up a new programme which will;

 

  • Continue to develop and deliver support services in Wales for bowel cancer patients and their loved ones.
  • Be an increasingly strong voice for bowel cancer patients.
  • Enhance the education, engagement and support offer to healthcare professionals to improve early diagnosis, including the expansion of community pharmacy work launched in phase 1.
  • Continue to raise awareness of bowel screening, the signs and symptoms of bowel cancer through a programme of volunteer-led awareness work in the community.

 

Main responsibilities include:

 

  • Identify, engage with and develop relationships with key external stakeholders
  • Build, train and manage a cohort of volunteers
  • Engage with and develop relationships with community pharmacists
  • Lead the development, launch and delivery of a patient engagement strategy
  • Co-ordinate and deliver our existing and new digital peer support service
  • Collect and analyse evaluation and monitoring data
  • Recruit and line manage a services officer to deliver all strands of this activity

 

About You

As Programme Lead, you will have an understanding of the needs of people affected by bowel cancer, their lived experience and proven experience of working with vulnerable service users. The ability to work under pressure with excellent organisational and project management skills, along with an understanding of safeguarding, confidentiality and data protection in relation to dealing with vulnerable groups, will enable you to work to a high standard in this role.

You will have experience of:

 

  • Working with, managing and supporting volunteers and line management of staff
  • Developing patient engagement and insight activity
  • Managing awareness and community engagement activity
  • Using a range of digital tools and techniques to deliver and support operational activity
  • Engaging with multiple stakeholders and a track record of delivering at pace
  • Engaging and working with healthcare professionals
  • Leading a programme of work within the third sector, including financial planning, recruitment and evaluation

 

As part of the application process, you will be asked to provide a CV and Cover Letter, detailing how you meet the person specification (no more than two A4 page).

In Return…

In this rewarding role you will be joining a passionate team of staff, determined to improve the lives of people affected by bowel cancer, in a warm environment. The charity offers a great benefits package including flexible working options and a generous holiday allowance, if this sounds like the role for you… then we would love to hear from you!

About the Organisation

As the UK’s leading bowel cancer charity, determined to save lives and improve the quality of life of everyone affected by bowel cancer, the organisation supports and funds targeted research, provides expert information, supports to patients and their families, educates professionals about the disease and campaigns for early diagnosis and access to best treatment and care.

You may also have experience in areas such as Support Service, Support Services, Service, Service, Service Manager, Service Lead, Patient Support, Patient Services, Patient Support Services, Patient Service Manager, Cancer Support, Volunteer Management, Supporter Engagement, Volunteer Support, Volunteer Engagement, Community Engagement, Programme, Programmes, Programme Manager, Programme Service.

Company

We are Not-For-Profit People.

We recruit exclusively for organisations in the challenging Not-For-Profit sector. We’re fully behind the charities and bodies that aim to change the world – one project at a time. Whether you’re seeking exceptional leaders, committed staff or a combination of the two, you probably want to know exactly how we’re different and why it matters to you. We don’t do business as usual. We deliver a recruitment solution that replaces clunky, costly, contracted processes with a single, seamless solution.

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