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Part time Customer Service

Employer
Confidential
Location
Leeds
Salary
Competitive
Closing date
10 Mar 2021

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We are recruiting for a large national company in south Leeds - if you are an excellent Administrator with Customer Service skills please apply today.

***Must be able to work

Mon, Tues, Wed, Fri 12.00 - 19.00

Sat 08.00 - 14.00

OR

Mon, Tues, Thurs, Fri 15.00 - 19.00

Sat 08.00 - 14.00

Starting 8th March

Please only apply if you can do the above. Training will be office based then home working.

To provide administrative support relevant to the following processes:

Contract maintenance
Maintenance of the database, with daily analysis
Liaise with the Management Team regarding daily support activities
Liaise with internal and external support services to resolve daily issues affecting customers
Escalate issues in a timely and effective manner
Proactively support the business to customer delivery service
Provide enquiry resolution support to internal and external parties within targeted service levels
Distribution of daily activity reports to external service providersAll About You

Excellent PC skills, including MS Excel, Word and PowerPoint
Highly numerate and commercially-minded - used to working in a fast paced environment with attention to accuracy and detail at all times
Excellent time management skills and ability to work under pressure to time critical deadlines
Strong interpersonal and communication skills and ability to communicate at all levels
Customer focused, with a proactive and innovative approachHuntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles.

PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK

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