Supervisor - Southampton Airport

Recruiter
WHSmith
Location
Southampton
Salary
Competitive
Posted
15 Sep 2021
Closes
15 Oct 2021
Hours
Full Time
Contract Type
Permanent

Soundbyte

 

With customers jetting in and out, the airport rarely stands still so we are looking for driven, dynamic individuals to join our friendly team! We have exciting Sales Assistant opportunities available in our busy store with a variety of shifts available amend as appropriate eg total hours pw / weekdays and weekends, and / or specify shifts We offer some great benefits including amend as appropriate could include - discounts within the Airport and discounted Airport parking

 

Job Description

 

 

 

Can you inspire a team to achieve challenging targets? Then read on.

We are looking for exceptional individuals used to working to Key Performance Indicators and driving sales to support the Store Manager with the day to day operation of the store to maximise profit through effective management of the team.

The Accountabilities

- Creating a customer service led culture which is always striving to improve performance
- Ensuring all staff deliver a professional, friendly service to all customers
- Play an active role on the shop floor with the team
- Work with the management team to maximise opportunities to drive sales and increase footfall
- Working with the management team to ensure store is fully compliant with pricing, promotions, legislation and landlord agreements
- Drive the team to achieve both individual and store targets including sales, shrink, waste, cash loss and staff costs
- Recruit, motivate & train the team to deliver individual and store targets, including average transaction value and add on sales
- Performance management of staff – lateness, absence, poor work rate, poor service
- Deliver a legal, safe and secure workplace
- Deputise for Store Manager / Deputy Manager in their absence

The Requirements

- Previous experience of working in a customer focused retail environment
- Previous experience of leading and motivating a team
- Proven experience of working to and achieving challenging Key Performance Indicators
- Flexibility towards working hours
- Strong communication skills

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