Resourcing and People Officer

Birmingham, London , Leeds
National Salary - £26,126 and London Salary - £29,965
01 Oct 2021
05 Nov 2021
Contract Type

About the job Summary

We recognise the challenges that people with (multiple) protected characteristics may experience on the job market and in their career progression. We are fully committed to being an inclusive employer and ensuring equal opportunities. We are keen to make our workforce as diverse as possible, and we hope to attract applications from underrepresented groups, including Black, Asian and Minority Ethnic (BAME) people, people with a disability, and people with gender diverse identities.

Resourcing and People Officer 

Are you passionate about delivering great customer service?

Would you like to develop your HR skill set?

If so, we'd love to hear from you!

Job description

This is an excellent entry level HR post which will provide the successful candidate with a good insight into HR processes, enabling them to develop skills in this area. The post is highly valued by the department and provides an integral role within the recruitment and onboarding process.

You will provide recruitment administration, process leavers and joiners IT and building passes, ensure required training is undertaken, and maintain induction materials for the Analysis & Science Directorate (ASD) with the Department for Transport (DfT).

You will also support delivery of work programmes which ensure DfT has the right people and skills across the analytical community. This includes providing administrative support to enable effective management of the analyst graduate schemes and delivery of analyst learning events.

Working with your manager, you will be required to develop a sound understanding of the different analytical professions and teams in both ASD and the wider analytical community. You will need to build close working relationships with ASD team leads and colleagues in IT, Security and HR.


Key accountabilities of the role include:

• You will be ASD’s expert on all aspects of the recruitment and new-starter administration processes. You will work closely with recruitment managers, providing support at all stages of the campaign, for example in preparing interview schedules and paperwork. You will monitor progress and plan for successive stages of the campaign. You will be proactive in following up on the outcomes of campaigns to understand when new joiners are expected to arrive so you can plan for their arrival.

• You will make sure that everything is in place for new joiners on the day of their arrival so they can settle in and get up and running quickly. This includes ensuring they have an IT account, equipment, locker and stationery, and an appointment to acquire a security pass. You will support new joiners by signposting them to required training, arranging for them to attend relevant inductions and helping them navigate DfT IT systems.

For an in-depth insight into the role please refer to the Role Profile.

About You

We are looking for someone with great customer service instincts who enjoys providing customers with the best experience possible. You love to help and support others to get the job done and work well independently and within a team.

You have strong organisational skills and the capability to work methodically in a fast paced and varied environment, pro-actively anticipating customer requirements.


We'll assess you against these behaviours during the selection process:

  • Managing a Quality Service
  • Delivering at Pace
  • Communicating and Influencing
  • Working Together

We only ask for evidence of these behaviours on your application form:

  • Managing a Quality Service
  • Delivering at Pace


Being part of our brilliant Civil Service means you will have access to a wide range of fantastic benefits. We offer generous annual leave, attractive pension options, flexible working, inclusive working environments and much more to support a healthy work/life balance.

Find out more about what it's like working at the Department for Transport.

Things you need to know Security

Successful candidates must pass a disclosure and barring security check.

People working with government assets must complete basic personnel security standard checks.

Selection process details

This vacancy is using Success Profiles, and will assess your Behaviours and Strengths.

We are closely monitoring the situation regarding the coronavirus, and will be following central Government advice as it is issued. There is therefore a risk that recruitment to this post may be subject to change at short notice. In addition, where appropriate, you may be invited to attend a video interview.

Please continue to follow the application process as normal and ensure that you check your emails regularly as all updates from us will be sent to you this way.

Should a large number of applications be received, an initial sift may be conducted using the lead behaviour, Managing a Quality Service. Candidates who pass the initial sift may be progressed to a full sift, or progressed straight to assessment/interview.

The sift is due to take place on 6th October 2021.

Interviews will be held week commencing 18th October 2021.

We will try to meet the dates set out in the advert. There may be occasions when these dates will change. You will be provided with sufficient notice of the confirmed dates.

The selection process will be designed specifically for the role. As a result, your assessment could include:
• an interview

You’re encouraged to become familiar with the role profile, as you may be assessed against any of the criteria recorded within.

The Department for Transport alongside other Government Departments recruit using Success Profiles. This means for each role we consider what you will need to demonstrate in order to be successful. This gives us the best possible chance of finding the right person for the job, drives up performance and improves diversity and inclusivity.

For further information on Success Profiles visit our Careers website.

Please see attached candidate notes for further information about our recruitment process.

If you are experiencing accessibility problems with any attachments on this advert, please contact the email address in the 'Contact point for applicants' section

Further Information

To learn more about applying for a role within the Department for Transport, visit the Application Process page of our Careers website.

Before submitting your application, we encourage you to visit our Things You Need to Know page for further information about applying for a role within the Department for Transport and the Civil Service.

Throughout this job advert there are links to the DfT Careers website, which provides you further information to support your application. Should you be unable to access the information on our website, please email for assistance.

Feedback will only be provided if you attend an interview or assessment.

Nationality requirements

This job is broadly open to the following groups:

  • UK nationals
  • nationals of Commonwealth countries who have the right to work in the UK
  • nationals of the Republic of Ireland
  • nationals from the EU, EEA or Switzerland with settled or pre-settled status or who apply for either status by the deadline of the European Union Settlement Scheme (EUSS)
  • relevant EU, EEA, Swiss or Turkish nationals working in the Civil Service
  • relevant EU, EEA, Swiss or Turkish nationals who have built up the right to work in the Civil Service
  • certain family members of the relevant EU, EEA, Swiss or Turkish nationals

Further information on nationality requirements

Working for the Civil Service

The Civil Service Code sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles.

The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.

Apply and further information

Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.

Contact point for applicants Job contact : Name :   Kirstie Burgin Email :   Recruitment team : Email : Further information

If you feel your application has not been treated in accordance with the Recruitment Principles and you wish to make a complaint, in the first instance, you should contact Government Recruitment Services via email: If you are not satisfied with the response you receive from the Department, you can contact the Civil Service Commission: Visit the Civil Service Commission website at

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