Customer Service - Part Time
- Employer
- Confidential
- Location
- Berkshire
- Salary
- 8.36 - 8.91 GBP Hourly
- Closing date
- 5 Nov 2021
View more
- Sector
- Customer Service & Call Centres
- Hours
- Part Time
- Flexibility
- Flexible working available
- Contract Type
- Permanent
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Customer Service
Part Time Permanent
Hours: Monday - Friday 1:45pm - 6pm (20 Hours)
GBP8.36 - GBP8.91 per hour, paid fortnightly!
We have a fantastic opportunity for you to join one of Concentrix largest Telecoms Clients!
What is in it for you?
* You get to join a secure global company that truly value their staff
* You will receive excellent in-house training for 2-3 weeks (Monday to Friday) 40 hours until completion of training
* Fortnightly pay, hourly rate GBP8.36 - GBP8.91
* Employee referral payment scheme (up to GBP200 per person you refer)
* You will also receive substantial staff discounts with discounts on various hospitality and retail outlets!
* Free healthcare cover for you and your dependents after one year, along with company pension scheme
* Discounted rates on Phone, Broadband and Sports packages
About you,
* Great communication and interpersonal skills - both verbal and written
* Attentive to customers needs
* PC literate and the ability to use multiple systems
* Thrive on being part of a team, whilst also working on your own initiative as required
About the role,
* Taking Inbound calls on behalf of a leading telecommunications provider
* Assisting customers with any technical problems or billing queries they may have, in an attentive and empathetic manner
* You will navigate through multiple systems whilst talking to the customer, so multitasking is key for this role
* You will sometimes have to deal with difficult or unhappy customers, it is important you handle the call with empathy and remain calm
*COVID Safe environment* Our priority is ensuring the safety and wellness of our staff and our communities. We have invested heavily in providing a COVID safe environment for our staff. Which includes but not limited to; implementing policies and procedures for monitoring and reporting wellness, exercising social distancing, increased frequency of deep cleaning and establishing robust policies in terms of self-isolation in the event of any instance
Part Time Permanent
Hours: Monday - Friday 1:45pm - 6pm (20 Hours)
GBP8.36 - GBP8.91 per hour, paid fortnightly!
We have a fantastic opportunity for you to join one of Concentrix largest Telecoms Clients!
What is in it for you?
* You get to join a secure global company that truly value their staff
* You will receive excellent in-house training for 2-3 weeks (Monday to Friday) 40 hours until completion of training
* Fortnightly pay, hourly rate GBP8.36 - GBP8.91
* Employee referral payment scheme (up to GBP200 per person you refer)
* You will also receive substantial staff discounts with discounts on various hospitality and retail outlets!
* Free healthcare cover for you and your dependents after one year, along with company pension scheme
* Discounted rates on Phone, Broadband and Sports packages
About you,
* Great communication and interpersonal skills - both verbal and written
* Attentive to customers needs
* PC literate and the ability to use multiple systems
* Thrive on being part of a team, whilst also working on your own initiative as required
About the role,
* Taking Inbound calls on behalf of a leading telecommunications provider
* Assisting customers with any technical problems or billing queries they may have, in an attentive and empathetic manner
* You will navigate through multiple systems whilst talking to the customer, so multitasking is key for this role
* You will sometimes have to deal with difficult or unhappy customers, it is important you handle the call with empathy and remain calm
*COVID Safe environment* Our priority is ensuring the safety and wellness of our staff and our communities. We have invested heavily in providing a COVID safe environment for our staff. Which includes but not limited to; implementing policies and procedures for monitoring and reporting wellness, exercising social distancing, increased frequency of deep cleaning and establishing robust policies in terms of self-isolation in the event of any instance
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