Colleague Experience & Events Manager

12 Oct 2021
26 Oct 2021
Full Time
Contract Type
Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work.

"As Colleague Experience & Events Manager you'll play a key part in delivering the best Sky experience across our Customer Service Group." - Director of Comm's & Learning

What you'll do:
    Deliver fantastic only at Sky experiences to our Customer Service Group colleagues having full ownership of Customer Service Group events, experiences and experiential activity, in-person, virtual and hybridEnd to end management of the delivery of all events to approx. 15,000 colleaguesBuild relationships with internal stakeholders to provide end to end project support for our eventsLiaison and management of external suppliers that we partner with for event delivery including production crew, venues, guest speakers.Define and deliver our future events strategy
What you'll bring:
    Established experience in events industry across a variety of events projectsExperience of end to end delivery of highest level colleague experiences and eventsUnderstanding and demonstrable experience of delivering a variety of digital and hybrid events across various platformsExperience of running multiple event projects in a busy fast paced environmentGreat communications skills, highly organised and able to work well with colleagues, stakeholders and external support teams
Customer Service GroupIn our Customer Service Group Team, we aim to offer the best customer service through our amazing people. Whether you're a frontline colleague speaking to a customer, or one of brilliant support people, you'll have the passion for creating great experiences for our people and our customers. We help connect our customers to the products and entertainment that they love, and as part of our fast-paced team, no two days are the same.

The Rewards:There's a reason people can't stop talking about #LifeAtSky. Our great range of rewards really are something special, here are just a few:

    Sky Q, for the TV you love all in one placeA generous pension packagePrivate healthcareDiscounted mobile and broadbandAccess a wide range of exclusive Sky VIP rewards and experiences
Where you'll work:Any UK Sky siteInclusion:We take pride in our approach to diversity and inclusion: we've been recognised by The Times and Stonewall for this, and we've committed £30million to support the fight against racial injustice. We've also set ambitious targets for increasing ethnic diversity and representation throughout our organisation.

At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working

And we'll do everything we can to support you during your application. If you need us to make any adjustments to our recruitment process, speak to our recruitment team who will be happy to support you.

Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you.

To find out more about working with us, search #LifeAtSky on social media. A job you love to talk about.

Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

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