Head of Creative Studio

12 Oct 2021
26 Oct 2021
Full Time
Contract Type

Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work.


"As Head of Creative Studio you'll lead a team of the best creative designers and copy creators to deliver amazing communication and learning content and experiences across our Customer Service Group." - Director of Comms & Learning


What you'll do:

  • Lead the studio team who are accountable to create and deliver all communication and learning content across our customer, business and colleagues prioritiesCustodian of all work to ensure it meets the brief, is on brand and tone of voiceWorking as part of the Communications and Learning Leadership Team to shape the functions future strategy and ongoing priorities and ways of workingDrive the innovation of our digital learning content and experiencesCreate a team culture that thrives on creative and personal development

What you'll bring:

  • Established experience in creative industry and similar roleExperience leading a medium-sized, high-performing creative team.Strong creative skills, with experience of designing/writing for tone of voice/brand presence, sharp eye for detail.Experience of quality control and sign off process.Previous experience as a Senior Manager working in a large organisation with multiple demands and priorities, preferably in Sales, Service or Field Operations Experience in creative/ learning design and/or copywriting

Customer Service GroupIn our Customer Service Group Team, we aim to offer the best customer service through our amazing people. Whether you're a frontline colleague speaking to a customer, or one of brilliant support people, you'll have the passion for creating great experiences for our people and our customers. We help connect our customers to the products and entertainment that they love, and as part of our fast-paced team, no two days are the same.


The Rewards:There's a reason people can't stop talking about #LifeAtSky. Our great range of rewards really are something special, here are just a few:


  • Sky Q, for the TV you love all in one placeA generous pension packagePrivate healthcareDiscounted mobile and broadbandAccess a wide range of exclusive Sky VIP rewards and experiences

Where you'll work:Any UK Sky site


Inclusion:We take pride in our approach to diversity and inclusion: we've been recognised by The Times and Stonewall for this, and we've committed £30million to support the fight against racial injustice. We've also set ambitious targets for increasing ethnic diversity and representation throughout our organisation.


At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working


And we'll do everything we can to support you during your application. If you need us to make any adjustments to our recruitment process, speak to our recruitment team who will be happy to support you.



Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you.


To find out more about working with us, search #LifeAtSky on social media. A job you love to talk about.


Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.



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