We are currently recruiting on behalf of our Key Client based in Dewsbury who have an urgent requirement for a part-time Customer Service Administrator (long-term) - immediate start

You will be working within a busy (friendly) Customer Service team providing additional support.

The hours of work are Tuesday, Wednesday and Thursday 08.00 a.m. - 4.00 p.m. or 8.00 a.m - 5.00 p.m.

The main duties are:-

-To manage all customer queries coming through the internal system

-Confidently resolving queries via e-mails/telephone calls

-Working with the Customer Service team to prioritise queries

-Updating systems and chasing missing documents

-Claim handling

-Working within Excel spreadsheets and using other Microsoft packages

-To carry out any additional duties, as required

Person spec:-

-Experience in a similar Customer Service Admin role

-Excellent communication skills verbal/written

-Ability to work under pressure and to tight deadlines

-Computer literate and working knowledge of Microsoft Office including Excel

-Ability to pick up new systems quickly

-Confident with a "can do" attitude

-Organised with a good eye for detail

-Immediately available