Customer Service Advisor - Part Time
- Employer
- Cordant Contact Centre
- Location
- United Kingdom
- Salary
- 9.50 GBP Hourly
- Closing date
- 16 Oct 2021
View more
- Sector
- Customer Service & Call Centres
- Hours
- Part Time
- Flexibility
- Flexible working available
- Contract Type
- Temporary
You need to sign in or create an account to save a job.
Customer Service Advisor - Part TimeSalary: GBP9.50 Per Hour
37.5 Hours Per Week
Shift work currently between 8am and 6:30pm but candidate must be fully flexible to be able to work MOST weekends.
This is an office based role so you must be able to travel to Deeside.
Here we're different. We care. We're one big team. A diverse group of people who get stuck in and work together. We are looking for Customer Service Advisors to work in our Head Office based in Deeside (CH5) near Chester.
You will play a key role within our Contact Centre, talking to new and existing customers and helping them with their queries, delivering excellent service and taking personal ownership of their issue. If you are customer focused, ready to go above and beyond, treat customers with fairness and positivity then this is the role for you!
Job Responsibilities:
Job Requirements:
Benefits:
If you're interested in a career in customer services then please apply today!
37.5 Hours Per Week
Shift work currently between 8am and 6:30pm but candidate must be fully flexible to be able to work MOST weekends.
This is an office based role so you must be able to travel to Deeside.
Here we're different. We care. We're one big team. A diverse group of people who get stuck in and work together. We are looking for Customer Service Advisors to work in our Head Office based in Deeside (CH5) near Chester.
You will play a key role within our Contact Centre, talking to new and existing customers and helping them with their queries, delivering excellent service and taking personal ownership of their issue. If you are customer focused, ready to go above and beyond, treat customers with fairness and positivity then this is the role for you!
Job Responsibilities:
- Ability to be flexible in team and task
- Adhere to quality standards
- Ability to be self-motivated, determined and disciplined
- Outstanding telephone manner and written communication skills
- PC literate
- Ability to use own initiative & to prioritise workload
- Always put the customer at the heart of everything you do
- To be able to sell and upsell
- Be able to identify and implement opportunities for continuous improvement of self and others
Job Requirements:
- Energy and drive
- Experience of providing customer service
- Open and adaptable to change
- Attention to detail
- Creative and innovative
- Team player
- Confident
- Preferably contact centre experience
- Demonstrates patience and resilience
- Preferably have experience of selling on the telephone
Benefits:
- Enhanced maternity/paternity leave
- Excellent benefits package
- Subsidised Costa onsite
- Discounted gym membership
- 10% store discount, 30% discount with Club Individual Restaurant Group
- Double discount weeks
- 25 days holiday, plus 8 days bank holiday
- Charity fundraising events
- Free parking onsite
- Highly subsidised restaurant onsite with our own Michelin Star Chef!
- Long service awards
If you're interested in a career in customer services then please apply today!
You need to sign in or create an account to save a job.
Get job alerts
Create a job alert and receive personalised job recommendations straight to your inbox.
Create alert