Night Concierge - Part Time

Sanctuary Group
United Kingdom
9.23 GBP Hourly
15 Oct 2021
26 Oct 2021
Full Time
Contract Type
Night Concierge - Part Time

Range Street, Halifax

GBP9.23 - GBP9.51

31.5 hours per week - Including weekends

We are seeking a Night Concierge to join our team at Range Street, Halifax. Set alongside the quiet surroundings of Akroyd Park, our supported living service offers housing for 16 to 17 year olds who are homeless or at risk of becoming homeless.

As Night Concierge you will provide an effective reception and concierge service, acting as first point of contact for all customers, visitors and suppliers ensuring that the highest level of customer care and service are maintained at all times.

Read more about Range Street here

The role of Night Concierge will include:

Responding positively to customer requests and queries, efficiently offering solutions or recommendations
Completing concierge check lists, feeding back information and completing incident reports if required
Developing and delivering effective administrative procedures
Ensuring that security of the service is maintained by completing hourly checks and monitoring CCTV
Ensuring the safety and security of the building
Carrying out cleaning tasks
Preparing communal areas for residents, including kitchens and bathrooms and ensuring that their security is maintained
This role will include long periods of lone working at night

Skills and experiences:

Some experience of security or working with vulnerable adults in a similar role is essential
A positive, can-do attitude
Basic health and safety knowledge
NVQ2 in Front of House Reception or similar is desirable
Friendly and approachable attitude with the ability to communicate and engage with our residents, visitors and colleagues

Why work for Sanctuary Supported Living?

We support vulnerable people to live as independently as possible, by building their confidence and skills to realise their potential.

We are a national organisation but we think locally. We support people through supported housing, move-on accommodation, CQC registered services, floating support and telecare services. We specialise in services for young people, homeless families and individuals, people with physical disabilities, learning disabilities, people with mental health needs and older people.

Ready to join Sanctuary Supported Living?

As part of our commitment to making Sanctuary Supported Living a great place to work, we offer you access to a range of great employee benefits and the opportunity to develop and progress within your career. Benefits include:

A pension scheme with employer contributions from Sanctuary
At least 25 days paid holiday, rising to a maximum of 30 days after 5 years service (plus public holidays) pro rata
Life assurance
Family friendly arrangements, including opportunities for flexible working
Health and well-being plans
A variety of online discounts and rewards from major retailers
Tax efficient savings through our Cycle to Work scheme
A wide range of learning and development opportunities
The full time equivalent for this role is 37.5 hours
GBP9.23 per hour (rising to GBP9.51 after 12 months, subject to satisfactory performance)

We are proud to support the Department of Health and Social Care's #everydayisdifferent campaign to encourage more people to apply to work in adult social care. If you're considering a caring career, we have many rewarding roles at Sanctuary Supported Living. For more information on the campaign click here

Read the full job profile here

Closing Date: 7 November 2021

We reserve the right depending on application numbers to close or extend the closing dates for positions; we would therefore recommend an early application.

For an insight into what it's like to work for Sanctuary Supported Living, take a look at our Twitter feed or search #LifeatSanctuary

Building Equality and Diversity

Sanctuary Group encourages and welcomes applications from people from diverse backgrounds to support our commitment to offering an inclusive environment for our employees and customers.
We work closely with the Home Office in order to prevent illegal working.
An enhanced Disclosure and Barring Service check will be necessary in the event of a successful application which we will pay for.
Sanctuary Supported Living is a trading name of Sanctuary Housing Association and Sanctuary Home Care Limited, both exempt charities.

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