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Passport Officer Clerk - Part Time

Employer
Confidential
Location
United Kingdom
Salary
Competitive
Closing date
2 Dec 2021

View more

Passport Officer Support Clerk

Adecco UK are currently recruiting for the below new exciting opportunity to work for the prestigious HMPO (Her Majesty's Passport Office), a directorate of the Home Office.

Her Majesty's Passport Office (HM Passport Office, a directorate of the Home Office) provides passports for British citizens, passport verification services and overseeing the delivery of civil registration in England and Wales. HM Passport Office employs around 4,000 people across the UK.

The role will initially be a temporary role for up to 6 months, after this period there is the potential for the role to be extended dependent on the current workload.

Hours: Monday to Friday 5pm to 10pm (25 hrs)

Location: Newport

Duration: To start once security clearance is obtained and it will be up to 6 months on a temporary contract with the potential to extend dependant on workload

Salary: GBP9.82 Per Hour

Adecco are looking for Office Support Clerks to work at Her Majesty's Passport Office (HM Passport Office), they are a directorate of the Home Office

The role is to provide admin support to the department that includes co-ordinating applications and letters to different office, Filing and maintaining pigeon holes. Linking queries with the correct application form and general data entry.

Some of these duties may involve physical work including light lifting and the transfer of boxes of work between business areas.

To support non examination functions in Her Majesty's Passport office by adhering to current guidance and policy.

Responsibilities

?? Provide administrative support to the operational command unit in delivering a range of services.

?? Co-ordinate and move applications, letters, and files within and to other HM Passport Offices

?? Record file movements and application data through input to HM Passport Office Computer Systems.

?? Maintain pigeonholes, filing in strict alphabetical order.

?? To link incoming queries with relevant application forms / case files and pass to officer for processing.

?? Ensure that scheduled daily tasks are identified and actioned.

?? Correctly despatch correspondence to customers including appropriate enclosures and using correct mail services.

?? Data input and print passport books.

?? Undertake post opening duties.

?? To adhere to HM Passport Office Policies and Procedures

?? Always maintain security and confidentiality

?? To work flexibly and provide support to other operational colleagues / areas as required

Relevant Skills

?? Good IT knowledge

?? Some customer service skills / basic admin skills

?? Able to work in process driven environment

?? Accurate Data Entry skills

?? Good attention to details

?? Ability to adapt to a fast-paced working environment

?? Positively engage with change and support colleagues

?? Flexible approach.

?? Ability to adhere to strict guidance and policies.

?? Professional approach to work, in particular engagement with Customers and Teammates

Security Clearance Due to the nature of the work CTC you will require security clearance

?? Resided in the UK for the last 3 years

?? Have a *current* British Passport or settlement status due to the sensitive nature of the work

?? NI Number

?? 2 x proof of addresses (all in UK)

?? 5 years full history with no gaps of more than 1 month

?? 3 years solid reference with no gaps of more than 1 month

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser

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