Location: Bicester
Salary: GBP5,878.95
Posted: 16 Nov 2021
Closes: 14 Dec 2021
Job Type: Part Time and Permanent
Business Unit: Health Services
Region / Division: UK & Ireland
Reference: 10447

Role Responsibility:

Crisis Worker/Administrator

Thames Valley- Bicester (0X26 2NR)

11 hours per week - 1 day a week (Tuesday)

Shifts: (06:00-18:00) Tuesday

On call from home (06:00-08:00)

G4S Health Services has been one of the leading providers to all justice health environments since 2005. Working across Secure, Custody and Sexual Assault Referral Centres (SARC) across the UK, we provide primary care and forensic healthcare to a wide range of patients.

A Sexual Assault Referral Centre is a dedicated centre providing a comprehensive service to men, women and children who have suffered sexual assault, both for those who wish to involve the Police and those who self-refer. Utilising a multi-disciplinary team of Doctors, Nurses, Crisis Workers, ISVA's, Police Officers and support staff the SARC will provide aftercare including risk.

Exciting opportunity to be part of the Thames Valley SARC (Sexual Assault Referral Centre) Service, Solace, commissioned by NHS England and Thames Valley Police.

The SARC Admin/Crisis Worker's role is to provide advocacy support for all clients accessing the SARC service in line with National guidelines, SARC Best Practice and contractual obligations, and to assist with the administration and management process of clients (women, men and children) and their families accessing the SARC service, in line with National guidelines on SARC Best Practice and contractual obligations. Full training will be given.

Job outline: The SARC Administrator will often be the first point of contact for users of the service. The post holder will assist with the administration and
management process of victims (women, men and children) attending the SARC, provide support to the SARC Manager with the day to day running of the SARC and provide a crisis worker role within office hours when required

What's involved:

To assist with the administration and management of clients accessing the SARC service
To provide advocacy support and telephone support to callers in the context of a sensitive and non-judgmental service, using effective communication skills.
To provide information to enable clients to make informed decisions in relation to the self-referral option, medical care, forensic examination, making a police report and onward referrals.
To offer a welcoming environment to the service users and all visitors upon their arrival at the SARC. Act as a first point of contact, in the absence of the SARC Manager.
To ensure a high standard of DNA decontamination between forensic cases.
To assist with the collection of forensic samples, ensuring continuity and chain of evidence are maintained.
To document clearly any safeguarding concerns, complete any relevant risk assessments and liaise with the Sexual Offence Examiner, police officer and SARC office team.
To feedback any issues or clinical incidents to the SARC Manager

The Ideal Candidate:

Essential:

Previous experience of working with vulnerable people.
Access to own vehicle.
Strong communication skills both written and oral.
Competent Computer Skills

Desirable:

Recent NHS experience
Experience of working with victims of sexual assault.
Relevant qualification in supporting victims of sexual abuse and/or physical abuse.
Forensic Awareness
Multi-Agency Working

Benefits:

Company pension scheme with employer contributions
G4S Life Assurance Scheme
Subsidised healthcare plan
Charity work- Match-IT and Payroll Giving
Employee Assistance Programme Scheme (Confidential Counselling Services, 24/7 support specialising in health and medical topics )
Refer A Friend Scheme
Discounts on high street shops and brands including several leading high street brands, retailers and travel suppliers

This role requires the ability to work with vulnerable people in a caring and compassionate way. A DBS check and relevant police/ prison clearance will be required to exclude any individuals with a history of behaviour which could be considered unacceptable (by G4S or the clients). Safety is of paramount importance and the post holder must ensure that safe systems of work are followed without compromise.

Please note that this vacancy is subject to a minimum 5 year checkable employment and education history including criminal record vetting. To apply for this role, you must be eligible to work in the
UK.

Please Note: If you are successful at interview you will be required to attend site within 7 working days for a vetting interview.

It is G4S' current policy (subject to the Equality Act 2010), in the light of the specific work being undertaken, that all [employees] must be fully vaccinated or have had the relevant ["full"]Covid-19 vaccinations [(including any "waiting period")] by their commencement date.

Disability Confident

A Disability Confident application was made a couple of years ago for the whole of G4S UK and Ireland, although the submission (including case studies etc) came from ESS. At that time Level 2 was awarded. Submission was recently made for re accreditation - but this time for Level 3 - and attached is the certificate confirming their achievement (which was again awarded to the whole business).