Audi Experience Executive - Reading Audi
About the role
A fantastic opportunity has arisen at Reading Audi.
Are you passionate about customer service? Experienced in providing customers with a positively exceptional experience that they will remember?
As an Audi Experience Executive; also referred to as an Audi Expert, your role will be fundamental in ensuring all of our customers have an outstanding experience.
Once our team of trained Sales Executives have secured a sale, it is your time to shine! This is where you, as our Audi Expert, come in to deliver a high class customer service.
This position is a pivotal role within our dealership and vital to ensure our customers receive a memorable experience for all of the right reasons!
Your primary responsibility would be to facilitate the smooth transition of a customer’s vehicle handover, taking over from the Sales Executive after a sale is concluded.
You will ensure the vehicle is not only ready for our customers to start enjoying their new car but also make it a special experience for them.
This is a full-time role with a unique opportunity to work flexibility and creating your own working week whilst also balancing the needs of the dealership.
Experience providing an exceptional customer journey and passionate about exceeding customer expectations.
You will take pride in engaging with customers face-to-face and have passion for delivering outstanding service; ideally you will have experience in customer and relationship management or retail background and are looking for the next step in your career.
This role is a fantastic opportunity for those who enjoy working in a fast paced and versatile environment whilst meeting people. A strong work ethic and integrity is also a must and it is extremely important that you are willing to help others and have a ‘one team’ mentality. In return, we will recognise and reward your hard work, loyalty and achievements.
A full and valid UK driving licence will also be of benefit and you must be eligible to work in the UK.
If you meet the criteria above and want to climb aboard with us as Sytner Audi, then this role could be for you.
Sytner Group currently represents over 21 of the world's most prestige vehicle brands; in over 140 dealerships across the UK, we provide a fantastic working environment and we and are committed to ‘Developing Talent’ and ‘Building Careers’.
We will also recognise and reward your hard work, loyalty and achievements. On top of your salary and very achievable OTE of £27,500, you will also benefit from subsidised Manufacturer Car Purchase schemes for your family as well as discounted MOT and servicing, a colleague introduction reward scheme, discounted Gym membership and discounts with popular high street retailers.
We are committed to being the best company to work for and recently we were ranked the top rated retailer on Glassdoor as a result of direct colleague feedback.
Delighting our customers is at the very heart of our company values and we want only the very best people to be part of our team. If you believe you are who we are looking for then we welcome your application.
Sytner Group is an equal opportunities employer and positively welcomes all applications from suitably qualified and eligible applicants.