Insight Manager - 12 month FTC

22 Nov 2021
22 Dec 2021
Full Time
Contract Type
Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work.

Customers turn to Sky multiple times every day looking for something great to watch. Connecting them to the content that they love, by surfacing the most relevant content choices, is central to the value we provide every household that subscribes to Sky. In this role you will be responsible for delivering analytical insights on our content engagement activities, as well as ensuring we have the right data and reporting available to analyse and optimise our performance. A key part of your role is to produce ad-hoc analysis for the team.

What you'll do:

* Investigate ad hoc analytical requests and develop these into actionable insights that we can implement within our merchandising strategy.
* Deliver regular reporting and analytics, evolving its contents to changing business need, and investigating and explaining the drivers of performance.
* Develop new analytical approaches to answer complex business questions, using tools like SQL, BigQuery and Adobe analytics. With opportunities to utilise both R and Python.
* Communicate complex analytical approaches and insights to non-analytical audiences.
* Produce bespoke Tableau dashboards.
* Become an expert in how Sky's customers use its different content interfaces.
* Oversee our test and learn cohort management strategy, segmentation, and selections, and deliver test analyses.

What you'll bring:

* A proven track record of working in an analytical role using complex and novel datasets.
* Experience across a range of analytical tools or languages (SQL preferred)
* Experience designing test and learn strategies.
* Experience joining the dots between different data sources to develop deeper insights combining multiple sources.
* Ability to articulate insights in a commercial and marketing context.
* Ability to design and deliver data-driven insights that lead to business change.
* Ability to design dashboards using Tableau and other visualisation tools.
* Ability to present complex analytical outputs to audiences of varying analytical capability. Excellent communication and analytical skills (both written and oral).

The Rewards:

There's a reason people can't stop talking about #LifeAtSky. Our great range of rewards really are something special, here are just a few:

* Free access to NOW, for streaming all your favorite shows
* A generous pension package
* Private healthcare
* Discounted mobile and broadband
* Access a wide range of exclusive Sky VIP rewards and experiences

Where you'll work:


Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers.

On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon.


We take pride in our approach to diversity and inclusion: we've been recognised by The Times and Stonewall for this, and we've committed £30million to support the fight against racial injustice. We've also set ambitious targets for increasing ethnic diversity and representation throughout our organisation.

At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working.

And we'll do everything we can to support you during your application. If you need us to make any adjustments to our recruitment process, speak to our recruitment team who will be happy to support you.

Why wait?

Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you.

To find out more about working with us, search #LifeAtSky on social media. A job you love to talk about.

Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

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