Billing Analyst

26 Nov 2021
26 Dec 2021
Full Time
Contract Type
Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work.

"The Billing team strives to improve the Billing and Collection process through the identification, implementation and ongoing management of the most appropriate strategies." - DTH Collections Manager

What you'll do:
    Identify opportunities for improvement by carrying out detailed analysis and documentation of the existing Billing & Collection processesDeliver identified changesThe creation of effective Operational and MI reportingCommunicate and share findings and solutions with senior stakeholdersBuild and manage effective relationships with both internal & external stakeholders
What you'll bring:
    Strong problem solving skills and proven analytical skillsThe ability to map existing processes and identify areas for improvementAbility to see changes through to completionThe talent to clearly communicate and share solutionsExcellent communication skills both written and verbal, with experience of influencing and managing key stakeholders.Self-motivated and a proactive attitude with strong presentation skillsEfficient time management including good prioritisation & organisational skillsExperience of Billing & Collections processes within a similar organisation, would be beneficial
COO-OpsOur Operational Teams are passionate about building the foundations on which our amazing teams run. We provide the operational services that allow Sky to deliver the best service, products, and technology to both our colleagues and our customers. We are passionate about driving improvements to the engine room of our business, and as part of our fast-paced team, no two days are the same.

The Rewards:There's a reason people can't stop talking about #LifeAtSky. Our great range of rewards really are something special, here are just a few:

    Sky Q, for the TV you love all in one placeA generous pension packagePrivate healthcareDiscounted mobile and broadbandAccess a wide range of exclusive Sky VIP rewards and experiences
Where you'll work:Livingston Watermark House:Our lively campus is a free shuttle bus away from Livingston South train station and the town centre. Plus there's onsite parking available for cars, motorbikes and bicycles.

You'll be well fed at our subsidised canteen, and you can keep in shape at our onsite gym. Or play a game of pool or table tennis.

Inclusion:We take pride in our approach to diversity and inclusion: we've been recognised by The Times and Stonewall for this, and we've committed £30million to support the fight against racial injustice. We've also set ambitious targets for increasing ethnic diversity and representation throughout our organisation.

At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, [delete and include option from below.]

    So we're happy to support you as much as we can with flexible shift patterns.So we're happy to support you as much as we can with the option to swap shifts with other team members.So we're open to discussing where and when you do your job, as long as we can balance your needs with those of our customers.So we're happy to support you as much as we can with the option to start and finish earlier or later depending on your needs.So we're happy to support you as much as we can with the option to job-share (if we can find someone else with similar skills and experience).So we're happy to support you as much as we can with the option to work part time: x hours a day. So we're happy to support you as much as we can with the option to work part-time: x hours a week. So we're happy to discuss flexible working.
And we'll do everything we can to support you during your application. If you need us to make any adjustments to our recruitment process, speak to our recruitment team who will be happy to support you.

Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you.

To find out more about working with us, search #LifeAtSky on social media. A job you love to talk about.

Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

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